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City of Bloomington, Indiana

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closed #68805

Water Utility Billing Problems

220 S Madison ST

Case Date:
3/11/1997

LETTER WAS RECEIVED ON 3/11/97 FROM MARY C. FARQUHAR OF THE BLOOMINGTON THRIFT SHOP. MS. FARQUHAR STATED THEY RECEIVED A LARGE BILL. SHE STATED THAT ON 2/11/97 A REP FROM CBU WENT TO THE THRIFT SHOP AND TOLD THEM THEY USED 60,000 GALLONS DURING THE PREVIOUS PERIOD AND SUGGESTED THAT THEY HAD A LEAK. THEY CALLED A PLUMBER AND HAD THE LEAK REPAIRED. THEY ARE REQUESTING THAT THE PORTION OF THEIR BILL OVER NORMAL USAGE BE CANCELED SINCE THERE WAS A LEAK.

closed #37502

Water Utility Billing Problems

225 S Hillsdale DR

Case Date:
4/5/2004

Ltr. from customers stated they were gone from Dec. 9, 2003, until March 4, 2004, and rec'd. unusually large bill. They want to request an adjustment. Will be notified of next USB Admin. Subcommittee meeting.

closed #37924

Water Utility Billing Problems

1708 S Olive ST

Case Date:
2/18/2004

Letter rec'd. from Jackie Bowman Helton requesting appeal by USB Admin. Subcommittee on charges on her account for 1323 W. 8th St. She had a leak in the stool and feels she should not be responsible for water bill due to leak.

closed #37981

Water Utility Billing Problems

3912 W Woodyard RD

Case Date:
2/12/2004

Letter from Cheryl Crider-Jackson indicated she was gone 10 days of billing period in August '03. She believes her water usage was too high for that period and would like review by USB Adm. Subcommittee.

closed #38052

Water Utility Billing Problems

P O Box

Case Date:
2/5/2004

Letter from Ms. Henderson stated that she communicated to Util. Dept. personnel several times that she bought property that previous was on auto withdrawal for payment. She states she was assured that the January bill would not be to the account of previous owners. It was sent to wrong account, however. Ms. Henderson states she has had problems with Util. Dept. personnel in getting account straightened many times. Letter was sent to Mayor Kruzan.

closed #38255

Water Utility Billing Problems

3508 E Morningside DR

Case Date:
1/16/2004

Letter states his basement was flooded. Several days later he noticed that toilet was leaking. He turned off that water. He is claiming adjustment on bill for sewage that did not go through drain and a review by USB.

closed #39007

Water Utility Billing Problems

POST OFFICE BOX 1394

Case Date:
10/15/2003

Customer wrote to complain about personnel in Cust. Rel. office and about delinquent bill for a former tenant at 605 N. Fairview (Beatrice Brinkley).

closed #39339

Water Utility Billing Problems

7336 S Whippoorwill LN

Case Date:
9/23/2003

Customer questions $50.00 misc. tap fee charge and requests review by USB Admin. Subcommittee.

closed #39814

Water Utility Billing Problems

1104 E Azalea LN

Case Date:
8/25/2003

Owner wrote re. property at 1104 E. Azalea Lane in Bloomington. Tenant moved leaving large, unpaid bill. Owner does not feel she should be held responsible for bill and request review by USB Subcommittee.

closed #40055

Water Utility Billing Problems

900 E 14th ST

Case Date:
8/4/2003

Ms. Rockwood wrote re. 2 properties - 401 S. Dunn and 900 E. 14th. She does not believe she owes amounts for former tenants because she no longer owns property at 401 S. Dunn and she did not receive bills in a timely fashion. She states she is sending check for $466.02 for payment-in-full.