Mr. Reed stated that he conferred with Mike Bengtson re. costs before he quoted a job. Mr. Bengtson did not quote the sewer connection fee of $1,600.00. Mr. Reed requests that the sewer connection fee of $1,600.00 be returned to him because he was given misinformation.
Mr. Thomas sent in a letter regarding work that the cable company did in the utility easment behind his home.The cable company cut through a electic line causing damage to appliances in his home that he wishes to be re-payed for the appliances, as well as the bill from Cinergy for the repair of the electic line.The bill will be forwarded to the Construction manager. Mr. Thomas will not have to pay the bill for this, Laura will call on 2-2-00. 2-16-00, Larry Wilkerson handled complaint.
Mr. Chin copied the City of Bloomington on a letter to Insight Communications regarding incorrect billing for cancelled service.
See attached letter. Mr. Fritz is having problems with Channels 95, 96, 5 & 6. He talked with Scott Temple. Temple & a repairman came out and the problem seemed to be fixed. But the interference that he is having started back up. The problemed channels are mainly 95 & 96. He has called Insight frequently about this prob. The last time he called the customer service rep. stated that Temple stated that "there was nothing Insight could do, it was a spillover from the antennae off of Sare Road
Complaint re cable service. See letter.
General concerns about TCI including programming switches w/out notification, loss of DMX program. Letter is on file.
Re: Acct # 8790-56-001-0817559. Subscriber says she received bill which she doesn't owe. Says bill was paid, she moved July 25, TCI office "wouldn't shut off the cable". Sibscriber did not provide copy of bill. See letter attached.
Low-growing tree branches causing line of sight issue at Stands Road and Rogers Street. Ms. Baker would be happy to show where the exact problem lies.
The line of sight problem is at the intersection of Heather Drive and the east leg of Laurel Court. When you travel south on Laurel Court and approach the intersection with Heather Drive, there is no stop sign on the right side and the stop sign on the left side is obstructed by tree branches. Please see attached letter.
Triangular area bounded by Southdowns, Sheridan Drive & Karen, needs dead trees, vines and weeds removed. Also, resident at 1308 Southdowns (and some others) are dumping their limbs, tree trimmings, and grass cuttings in this area. (See letter)