closed #57077
Other
4437 E Kinser DR
- Case Date:
- 8/17/1999
Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.
Ms. Burbage is concerned that Insight will raise the basic service fees, therefore, she will not be able to afford her basic service fee.
Customer requests adjustment on large bill due to heavy watering during September and Octboer 2004.
Trash in the yard.
Catherine did not pay the "unregistered fee" for $105.00 at this time because she doesn't understand how it could be applicable to her, and has requested that someone explain it to her. She states that neither her nor her husband received any notification that they had to register with the COB, until HAND notified them this summer, stating that you had to register to rent. SEE ATTACHED LETTER. (AK)
High grass and weeds
Letter dated 3/10/04 from Emogene H. Carter for property owned by Harold Carter stated at the end of Jan., Util. ofc. was called to check on overcharge of $28.41. Later, a copy of account breakdown was received confirming overcharge. Correction did not show up in either February or March bill.
Letter received from Harold G. Carter for McDoel Baptist Church. Customer claims that charges he received were not his and belonged to another customer.
Customer wishes to appeal for waiver of large bill rec'd for period or 3/01 thru 3/31 in 2004.
lots and lots of trash on side deck, it is a daycare and people are living in the basement