Mr. Loncaric wrote as representative of Lincoln Place Homeowners Assoc. A leak developed in assn's pump unit with little or no water usage on assn. meter since mid October 2002. Mr. Loncaric is requesting a credit of difference of $169.57 for water which was absorbed into ground and did not enter sewage system.
Letter to USB requested refund of irrigation payments made since meter was turned off and for revision of policy.
Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.
Ms. Hanner requested an adjustment on her bill. She was in Florida for Christmas. Unit in toilet tank broke and water ran for most of three weeks. Cost $58.73 to repair. Her water bill was $516.94. She wants an adjustment.
Letter stated he wanted to complain about higher bill and extra charge. Did not understand why letter was not sent previous to sending out statements.
Ms. Stewart requested that late charge fees be removed from acct. for Univ. Commons Apts. due to delays in mail - bills not received timely.
Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.
Letter from Mr. Mascari stated his October bill was unusually high for sewer portion and that he did not receive the notice until he received his December bill. Mr. Mascari would like to appeal this matter to the USB.
Received letter from Ms. Moran to complain about bill of $126.16. She feels that this it too high and sent check for $40.00 in payment. Check was given to Cust. Rel. to post as partial payment.
Mr. McCrea wrote and stated that he felt he should not pay for wastewater charges for filling his swimming pool. He requested a credit for the wastewater charges.