Case Date:

2/17/2003

Mr. Norris sent letter complaining about January & February bills, infrequent meter readings, and inefficient accounting system.

Case Date:

12/11/2008

Several vehicles parked in grass at this location

Case Date:

12/3/2008

Up to five (5) vehicles parked in grass at this house.

Case Date:

6/2/2003

customer feels $54 charge is unfair. She signed to have the service turned on in advance but utilities was unable to leave the water on. She called on a saturday to have the water turned on. She feels if she had been more informed about make sure all faucets needed to be off and the possibility of a problem this could have been avoided. The letter has been forwarded to Administration.

Case Date:

4/2/2003

Letter rec'd. from Mr. Lauer stating that he did not feel that he should be responsible for rent owed by former tenant, Jeff Barrett. Mr. Lauer says he did not receive notice of the 2-years bills and would like matter referred to USB for resolution.

Case Date:

7/7/2009

High grass and weeds

Case Date:

5/12/1999

See attached letter. Mr. Fritz is having problems with Channels 95, 96, 5 & 6. He talked with Scott Temple. Temple & a repairman came out and the problem seemed to be fixed. But the interference that he is having started back up. The problemed channels are mainly 95 & 96. He has called Insight frequently about this prob. The last time he called the customer service rep. stated that Temple stated that "there was nothing Insight could do, it was a spillover from the antennae off of Sare Road

Case Date:

7/7/2009

High grass and weeds

Case Date:

9/11/1997

This property is an abandoned building project. It has an open pit that needs to be filled, trash to picked up, property maintained, and electirical wires disconnected. Children play near this site often and it is very unsafe for anyone to be around.

Case Date:

1/15/2003

Letter rec'd. from Robert Jones, attorney, who represents Blgtn. Country Club (BCC). BCC wants to question increases in water & related charges. Have obtained assistance from Gary Kent to resolve this matter. Have not been able to receive requested information.