Case Date:

11/8/2001

SW CORNER OF HOUSE HAS SETTELED WHERE NEW WATER MAIN ENTERS THE HOUSE. WATER HAS ENTERED THE HOUSE IN BASEMENT AND GOT CARPET WET.

Case Date:

10/10/2001

CUSTOMER WOULD LIKE YARD WORK TO BE FINISHED

Case Date:

9/12/2001

NO HOT WATER IN THE BATHROOM

Case Date:

7/21/2003

Customer feels he was "ripped off" because we charged him an $18 service fee to shut off his meter when he ended his service. He feels after being a customer and paying for our services for some time that we should not charge them to stop their service.

Case Date:

10/29/1997

WATER LEAK

Case Date:

6/17/1999

DIRTY WATER

Case Date:

6/1/1999

DIRTY WATER

Case Date:

3/10/1999

Ms. O'Donnell called on 3/10/99 to complain that the water coming out of her taps is cloudy and has been that way since January 1999.

Case Date:

3/4/1999

Ms. Cullen stated she is having trouble with her water heater which is under warranty. Co. says they will not do anything to water heater because she is getting really bad water from City. The pipes are old. Water heater heater gets clogged up and eats up "dip tube." Nothing will come out of hot water faucet because clogged up. Cold water faucet does not seem to be effected.

Case Date:

1/5/1999

WANTS WATER SHUT OFF EMERGENCY