closed #75227
Street Snow Removal
710 E 1st ST
- Case Date:
- 1/25/2011
SEWER BACKUP
METER PIT TOO LOW, WOULD LIKE RAISED TO GROUND LEVEL
Mr. Carrico upset b/c he's being charged $10 fee to adjust a bill. He's happy $45 adjustment is being made, however it seems ludicrous when it was CBU's negligence in the first place that led to the original problem (water line leak, CBU read meter but never notified them until too late). Also, he is upset that CBU says it's open at 8am, but whenever he calls (which has been frequently) at 8am no one answers. He feels that customer service should be available at time given on recording.
OLD BLACK METER PIT CRUSHED WHILE MANN PLUMBING WORKING ON WATER SERVICE, WANTS NEW PIT DELIVERED
Mr. Carrico recent water bill was 3 times the normal rate. He later learned that Utilities had a list of people whose water bills increased drastically. Mr. Carrico is upset that no one informed him as soon as this was noticed so he could look into the problem. After he was informed, he called a plumber and it will be several days before they can work him in. He would like an adjustment to his bill.
MISSED PICK-UP/TRASH: TRASH CAN IS PROPERLY TAGGED.
faxed: missed pick-up/yard waste;
UPSET IN REGARD TO HIGH WATER
no notice left/ missed pick-up/trash: Her trash wasn't picked up yesterday. She claims that her neighbors "huge" work truck parked in front of her trash, so the crews couldn't see it.