Water Utility Problems
3282 S Commons DR
- Case Date:
- 1/21/1998
MR. SHRINER COMPLAINS THAT HE HAS CALLED THREE TIMES (WE HAVE NOTE OF TWO CALLS) ABOUT FILLING A LARGE HOLE BESIDE THE WATER METER. ACTUALLY, THIS IS A WATER VALVE BOX AND WILL HAVE TO BE STRAIGHTENED BEFORE WE CAN FILL IN HOLE.
Water Quality
3738 S Sims LN
- Case Date:
- 1/21/1998
low water pressure
Water Quality
2811 S Limestone DR
- Case Date:
- 1/19/1998
NEEDS AN EMERGENCY WATER SHUT OFF HAS A LEAK
Water Utility Problems
4413 E Bill Mallory BLVD
- Case Date:
- 1/16/1998
LOW WATER PRESSURE UPSTAIRS.
Sewer Problems (Sanitary Sewers)
403 N Walnut ST
- Case Date:
- 1/9/1998
WATER STANDING AROUND SEWER CLEAN OUT. WANTS TO KNOW IF IT IS SURFACE WATER.
Water Quality
800 W That RD
- Case Date:
- 1/9/1998
CONTRACTOR FOR SMITHVILLE TELEPHONE HIT WATER MAIN
Water Utility Billing Problems
1313 S Hickory Grove LN
- Case Date:
- 1/8/1998
Gary Coonce called re. his account that is in his wife's name - Katherine Coonce - at 1313 Hickory Grove Lane. Mr. Coonce has experienced high bills. He feels his sewer bill should not be double the amount of his water bill. Mr. Coonce stated that he or his wife will appear at the USB meeting on 1/20/98 to state his complaint at that time.
Water Quality
1000 S High ST
- Case Date:
- 1/8/1998
CUSTOMER HAS SMALL WHITE COLORED BITS IN HER WATER. ADVISED CUSTOMER IT WAS CALCIUM CARBONATE FROM OUR CORROSION CONTROL PROGRAM.AFTER VISIT ON
01/13/98 ADVISED CUSTOMER TO TRY TURNING OFF THE WATER SOFTNER AND FLUSH HOT WATER AT MASTER BATHROMM FOR A WHILE TO SEE IF THAT WILL SOLVE PROBLEM.
01/19/98 - checked with customer. Perhaps some small improvement. Will check back in a week.
Water Quality
543 S GRANITE DR
- Case Date:
- 1/7/1998
Customer requests water at residence tested. Has been sick and thinks it might be caused by his drinking water. SG called Dillman lab. D.S. will call customer to arrange for sample pick up.
Water Quality
2128 N BENT TREE DR
- Case Date:
- 1/7/1998
CUSTOMER HAS RECURRING CLOGGING OF FAWCET AERATORS BY SMALL BITS OF LIME.
SG RECOMMENDED CUSTOMER DRAIN & REFILL HOT WATER HEATER. ASKED CUSTOMER TO CALL BACK IN A WEEK IF PROBLEM HAS NOT CLEARED. 01/21/98 - SG CONTACTED A PLUMBER. PLUMBER ADVISED MR SMITH TO CHECK HOT WATER HEATER DIPSTICK. TODAY,
(01/21/98) MR SMITH STOPPED IN TO SAY THAT THE DIPSTICK WAS THE PROBLEM.
HEATER IS A GAS HEATER AND IS LESS THAN 3 YRS OLD.