Case Date:

6/26/2001

WATER REPAIR IS BEING DONE, AND MOUND OF DIRT IS IN HER YARD. WHEN WILL YARD WORK BE DONE

Case Date:

6/19/1997

DIRTY WATER

Case Date:

8/17/1999

WATER IS YELLOW, WANTS IT CHECKED

Case Date:

6/19/2003

ran over water meter broke cap

Case Date:

6/19/1997

DIRTY WATER

Case Date:

8/21/1999

WANTS WATER TURNED ON AFTER HOURS

Case Date:

7/24/1997

LOW WATER PRESSURE

Case Date:

11/24/1997

CUSTOMER SAID THE WATER TASTES AND SMELLS SO BAD - THEY HAVE NOT DRANK IT FOR 3 DAYS.

Case Date:

7/21/2003

Customer is very upset about the fact of having to pay a higher rate for their irrigation water vs their house water. Also, they were surprised about the $18 fee to have the meter s/o in the fall because we used to not charge a "disconnect" fee only a "reconnect" fee in the Spring. I explained to her the policy had changed, and to avoid paying the service fees over the Winter she would have the $18 s/o in the Fall and the $18 turn on in the Spring. I let her know each trip was a svc call.

Case Date:

2/22/2001

WATER COMMING UP FROM UNDER PARKING LOT.