Case Date:

9/30/1997

Mrs. Soni called the Utilities dept. regarding her water bill, to see if they wld. change her billing cycle to read DUE ON ____ (anytime during the 1st week of every mo.). Currently, she receives a bill that is due on the 26th of every mo. She wld. like it changed so her checks won't "cross" the billy cycle, and also so she won't receive a DISCONNECT NOTICE every mo. She says, " It's counterproductive, really." The Utilities dept. says they will NOT change her billing cycle-she's not happy.

Case Date:

9/15/1997

HAD DIRTY WATER OVER WEEKEND

Case Date:

5/13/1999

STORM WATER BACKING UP AND INTO STREET

Case Date:

1/11/2002

SEWER BACK UP - WATER ALL OVER THE FLOOR

Case Date:

9/19/2002

WATER COMMING OUT OF GROUND NEAR THE DRIVE AND RUNNING INTO THE STREET

Case Date:

3/10/2000

WANTS WATER SHUT OFF EMERGENCY CANT FIND SHUT OFF

Case Date:

4/24/2000

Water running across front yard between Fritz Terrace and Cascades addition.

Case Date:

1/13/2000

Ms. Kent called to report that her water has been cloudy for approx. 2 weeks. It clears up somewhat when she lets water run. She does not want to let water run a lot for fear of running up her bill. She would like someone to flush hydrant to see if water clears up. If it doesn't, she would like test run to see if water is okay.

Case Date:

3/25/1998

Street drain in front of her house cannot handle flow of water even when cleaned out. this is a longstanding problem and she wants a more effective one put in by the city. Please inform Council member Jason Banach, 337-0204, of what is planned to solve this problem and keep him updated.

Case Date:

4/8/2002

NEEDS YARD WORK DONE AFTER WORK WAS DONE ON WATER LINES IN NEIGHBORHOOD