Case Date:

9/14/2001

not sorted

Case Date:

9/14/2001

not sorted

Case Date:

9/14/2001

not sorted

Case Date:

8/31/2001

not sorted

Case Date:

8/31/2001

not sorted

Case Date:

6/8/2001

not sorted

Case Date:

4/26/2002

not sorted; trash mixed in; non-recycable

Case Date:

4/17/1998

S

Case Date:

8/30/2002

While burying his neighbor cable drop, Insight tore out Mr. Vandervort's cable. They ran a new cable across his yard. It took five weeks to bury his cable. Now, its been 10 weeks since the inital incident and his yard is still not repaired. He has made several phone calls to Insight to resolve this problem.

Case Date:

8/26/1997

Subscriber was behind in payment, says she called TCI, made arrangement to make partial payment 8/27, to which TCI agreed. On 8/25 cable was disconnected for nonpayment, sub called TCI & was told payment was due 8/22, she will have to pay bill in full plus 1 mo and they will reconnect when they can get to it(will waive reconnect fee). Sub has child, needs cable, feels TCI should honor arrangement agreed to, let her pay $60 now & reconnect her asap.