Case Date:

12/30/1999

Missed pick-up/trash/yard waste: Claims tht sticker bags and 20 gal buckets have been out for two weeks. Asks if they coul be picked up?

Case Date:

12/30/1999

Missed pick-up/trash: Claims that stickered bags and two 20 gals buckets have been at curb for 2 wks. Asks if there is any way to have it picked up?

Case Date:

12/30/1999

Sewer backup.

Case Date:

12/30/1999

Citizen has dropped keys in storm grate.

Case Date:

12/29/1999

Missed pick-up/trash

Case Date:

12/29/1999

Other/Other: Failed to put his trash out the night before, but wondered if we could find the time to pick it up?

Case Date:

12/29/1999

Other/trash: Put her trashout a day late thinking that there would be a one day delay, due to Holiday.

Case Date:

12/29/1999

Other/trash: Failed put trash out and wondered if could swing by and pick it up?

Case Date:

12/29/1999

Crack in street with water coming up.

Case Date:

12/29/1999

Mr. Resch stated that his cable reception is terrible and has been for some time. Mr. Resch stated that he did not receive a satisfactory response when speaking to customer service. Mr. Resch stated that repair would not be able to come to his home for more than one week and was given a 4 hour timetable for service. March 6,2000: Tech crews worked on the feeder line in Clairmont Place and fixed the problem. A service rep verified this with Mr. Resch.