Case Date:

4/26/2002

faxed trb/missed pick-up/recycling

Case Date:

4/26/2002

faxed ddh/Dirk/ missed pick-up/trash/ Ms Patton states that her trash is tagged & placed out the night before but has not been picked up for the past 2 weeks no notice has been left. Could you please check w/the crews & let us know.

Case Date:

4/26/2002

Friday if there is sot a sticker do no pick it up !! cf faxed 8:35 pm/ other/trash: thought she could use part of a sticker until it wore off. I explained that she had to put a "new" sticker each week. She said that she will put a stickr on it so we can pick it up.

Case Date:

4/25/2002

customer pays $1.99/mo for a converter box for ea. television in order to receive Showtime/HBO; customer feels this charge is unfair and another way for Insight to make an additional profit

Case Date:

4/25/2002

too heavy

Case Date:

4/25/2002

improper container

Case Date:

4/25/2002

non-recycable items

Case Date:

4/25/2002

not sorted; non-recyclable items

Case Date:

4/25/2002

no sticker

Case Date:

4/25/2002

not sorted; trash mixed in; non-recyclable items