Case Date:

3/15/2001

INLET IS CLOGGED.

Case Date:

3/14/2001

Missed pick-up/trash: Handicapped children put stickrs on side of can

Case Date:

3/12/2001

Martin: Resident called in to complain about quality of service. 1. Trash last week was only 1/2 emptied 2. Cans are left on their sides and they roll into the street. Talk to them! Thanks!

Case Date:

3/12/2001

STORM SEWER IS CLOGGED.

Case Date:

3/12/2001

HAS QUESTIONS IN REGARD TO YARD WORK.

Case Date:

3/6/2001

Missed pick-up/trash: His recycling was picked up but trash was not the bag was stickered, placed out last night.

Case Date:

3/5/2001

Missed pick-up/recyclng; In Green Acres

Case Date:

3/2/2001

Mr. & Mrs. Jollisse have billing and customer service issues. They only receive bills couple of times a year instead of on a monthly basis. They were without service for 10 days before repairs were made. They have had repeated billing problems that have taken several calls to Insight to straighten out. Their billing difficulities are still unresolved. During a recent telephone conversation, they asked to speak to a supervisor and was on hold for 10 minutes before a supervisor was available.

Case Date:

2/27/2001

Martin/Other/other: Trash not stickered noticed left. I told Mr Cox if he puts sticker on trash we will pick up. Please check cf

Case Date:

2/27/2001

Missed pick-up/recycling: Cardboard broken down flat & tied w/string. No notice left. Thanks. cf