Case Date:

3/5/2013

The app is off 12 hours on reporting time. I reported a problem at 6:20 p.m. but the app said it was reported at 6:20 a.m.

Case Date:

3/11/2013

To whom it may concern: I was at the website for sustainability and water barrels, here: http://bloomington.in.gov/documents/viewDocument.php?document_id=5952 There is a paragraph, "A typical rain barrel is a drum with 50-60 gallons of capacity. In Bloomington, you can buy a rain barrel from Earth Care, the Monroe County Soil & Water Conservation District and others. Or, you can build your own! Download our step-by-step instructionshere (DOC 368.00 KB)." Unfortunately the link to the "Monroe County Soil & Water Conservation District" seems to go to a New York page! I doubt this is intentional? Please let me know. The 2013 fee schedule says $45 for a rain barrel, which I might be interested in if I can really pick one up in Bloomington IN. Thank you! Sincerely, Jacob Neumann

Case Date:

4/3/2013

When I use my IPhone to look at the status of some of the reports I've made to check for closed or pending status, the app. self closes, other times it opens to the status page correctly. Thank you.

Case Date:

4/12/2013

Can't pay tickets on line say that don't exsist

Case Date:

11/29/2016

Hi, I was browsing google and noticed an email I had sent a while ago has been posted publicly. I intended that to be a private conversation. Will you remove it please? Thanks, Weldon https://bloomington.in.gov/crm/tickets/view?ticket_id=127420

Case Date:

4/27/2017

Your Ureport open tickets are openly available online. Please remove https://bloomington.in.gov/crm/tickets/view?ticket_id=155792 and https://bloomington.in.gov/crm/tickets/view?ticket_id=154556 as there are significant privacy implications - I was unaware of my emails being forwarded to a service that is openly discoverable and did not agree to such.

Case Date:

7/11/2017

RE: Charles Brandt The mobile site (at least within Firefox browser on Android) of the UReport page is the one regarded below. >> 7/3/2017 09:34:47 Closed by Charles Brandt Thank you for your feedback on the new website. I'm not sure which page you are experiencing this behavior on, but it certainly sounds like something we would like to fix. Please feel free to send additional feedback with more details. We are constantly working to improve the user experience on the new website. >>>Other: Your mobile site is really hard to navigate. The little window with scrolling inside of it which is the form section should not be scrolling but should be incorporated into the rest of the page. Scrolling inside that little square, especially when needing to use the location map, is really hard to use. Whoever developed this obviously did not test it before implementation. Furthermore, even this edit text box is constrained to fitting only a few words on two small lines. This is also really bad; going back through what the user has typed to check/edit is a test in nimble finger movement. Horrible mobile site

Case Date:

7/21/2017

Please remove this entry from public viewing. It contains my personal email and phone information. https://bloomington.in.gov/crm/tickets?category_id=53;sort%5BenteredDate%5D=1;page=13.

Case Date:

8/20/2017

When I submitted a street light out report using the website uReport, I got the following message from the server: Notice: Trying to get property of non-object in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 Warning: Invalid argument supplied for foreach() in /srv/sites/open311-proxy/Models/Endpoint.php on line 209 The application thanked me for my submission and asked me if I wanted to submit another report. The report I tried to submit was about 5 street lights being out on 3rd street between Union St and College Mall Road. Please email me and tell me if the report was submitted correctly please get the warning message fixed in your PHP program.

Case Date:

8/31/2017

both uReport and this Android app weren't working earlier today. Both are working now