Case Date:

10/20/2020

Hello, I am not sure if I am in the right place or not, but we just moved to a new edition called Charlestowne Manor. A plumber on our road was found unresponsive in his car and is still unresponsive. The dispatchers did not know where we were because Triple Crown Drive is NOT on the map. If the dispatchers had known where we were located (the Ellettsville Fire Station is LITERALLY across the street and the guys could have ran there faster than they got there) the guy might have a better chance of survival. How do we get on the map?

Case Date:

2/18/2021

Hi, I work in a commercial building at 800 S College. Our building was recently sold to Storage Express and they have proven to be negligent in terms of snow removal. They have failed to clear our whole lot these past two weeks (leaving not enough cleared spaces for our business needs) and I have now had to twice dig out our one handicapped parking space by hand. We have addressed this with them in person and they were not responsive to our concerns. We are responsible for clearing our immediate walkway, but they are responsible for lot clearing and maintenance as per our lease. Our building is almost entirely service professions (massage, salon, barbers), and we have many older clients and folks with mobility issues and it is becoming a safety hazard. I am aware HAND handles residential citations, but am unaware of the proper channel (if any) for commercial properties. Would gladly accept any assistance. Thanks so much!

Case Date:

1/23/2018

Phone call reported handicap ramp on building 600, 2500 S. Rockport Road, being inaccessible. Said landlord is not fixing it appropriately.

Case Date:

2/7/2019

Please start having homeowners have to fix sidewalks. It's part of owning property. And that obligation has been neglected in many older areas. City needs to notify and provide guidance. Thank you.

Case Date:

5/22/2019

Blocked road to the right due to construction. Out to the left is untenable travel for wheelchairs blocking my entire access to the Bloomington community violating the ADA with no safe way to access my needs and leaving me stranded at home until the project is completed. Am considering litigation