Case Date:

8/5/2024

It seems like there are two account numbers on my address. I have been paying my bills every month consistently. Your system accumulates the same amount of payments for two different accounts. The online system prompted me to pay the same bills for two different accounts. I checked every single month of my current account and all is paid. There are two transactions that are paid one is 169.24 and 84.62 that needs to be disputed immediately. I called the bloomington utilities many times but I can't receive any response. Can you please guide me how to remove one of these accounts so this will not happen in the future? Once again I paid my bills on time consistently and I have an evidence of it. Sincerely, Sophia

Case Date:

8/2/2024

Fiber contractor hit house sewer line—sewer is now backed up.

Case Date:

8/5/2024

Apartments 309, 312, and 320 are in severe egress with multiple sanitary issues. There is an infestation of cockroaches as well as gnats and maggots which are effecting surrounding apartments. The management only has the apartments sprayed once a month and have done nothing to take actions against these tenants to address the issue after having multiple complaints from tenants in the surrounding apartments.

Case Date:

7/31/2024

There is a surveillance camera at the construction property on Grimes and Henderson. Thought it was a street light at first but then realized it was a surveillance camera, feel that it is against public privacy, especially since it is located at a construction site with private contractors.

Case Date:

8/5/2024

abandoned scooter

Case Date:

8/4/2024

Resolved

Case Date:

8/6/2024

The lights on thr bridge in Renwick have been out for a week. Duke says it’s not their issue. Is this city maintained? It’s over a city greenway. Please advise.

Case Date:

8/6/2024

On the jackson creek trail between Olcott Park and Sherwood Oaks there is a large dead tree limb from the recent storm hanging over the trail.

Case Date:

7/28/2024

It has not been mowed in weeks - maybe even since early June. Backyard is overgrown with invasives.

Case Date:

8/6/2024

House is not inhabited, but has been in the same dilapidated and unsafe state since 2017 when the current owner purchased it. It appears to be used as a storage unit and not a residential property. There are supplies/materials piled up in the front yard, driveway, and garage (there is no garage door). It is very much an eyesore.