closed #127112
Website & Web Services Feedback
- Case Date:
- 7/8/2012
Why can't I check on my own report? I could last week.
Why can't I check on my own report? I could last week.
This sounds stupid, but I can't find the log in box to check my utility account.
App feedback
I've been getting timeout errors while trying to access WebTrac to make a Tee Time for Cascades Golf Course. Mostly the page just timesout but just now i got this error: WebSpeed error from messenger process (6019) Msngr: Failed to connect to the specified WebSpeed named service. Verify that the service has been started. Verify the configuration for the service is correct. (5804): Error -60
The "location" part of the app needs work. Takes w-a-y too long to zero in on the location Thanks
Google Chrome says your esuite for paying bills is not safe and it will not let me access it. Please update your website and make it safe to pay bills online.
the new utilities payment website is not user friendly. I had to create a new log-in ID and pass word but how can I log-off? Also, I don't want to print the confirmation pop-up window and it seems there's no way to close it unless you just close the website. In this case, I can't tell if my account was logged off securely.
before the site redesign, i remember it being easier to tell the city council meetings from the committee of the whole meetings. now both in the calendar and in the agendas page, they are both just "Common Council Meeting." also, the calendar entry for upcoming meetings should have a link to the agenda/packet, since the upcoming calendar days are prominently displayed. also, maybe the agenda/meetings page should be sorted by descending date, and not have a bunch of blank entries for meetings without documents yet? basically, in order to see the agenda we shouldn't have to go to a page and then scroll halfway down it to today's date. and we certainly shouldn't have to download the whole agenda to see if it's a committee of the whole meeting. anyways, thanks!
The household registration page at https://webtrac.bloomington.in.gov/wbwsc/webtrac.wsc/household.html?option=add requires that a gender be selected, but only allows two genders. Please read https://uxdesign.cc/designing-forms-for-gender-diversity-and-inclusion-d8194cf1f51 on designing this kind of field better and more inclusively
I have never been able to access your website via what is printed on my invoice: www.bloomington.in.gov. The only way I get to the site is via https://bloomington.in.gov. I'm not sure if I am the only one having this issue, but I recommend investigating this issue and correcting your invoices, if necessary.