Case Date:

1/23/2022

My water is off

Case Date:

5/28/2024

The water usage is exceedingly high and we are not sure why. The amount that is recorded as being used seems like way more than we could use, and we suspect there may be an issue with the water meter or a potential leak somewhere that is causing an issue with the reading.

Case Date:

6/4/2024

The meter associated with Acct# 32673-004 had an underground leak. None of the water entered a drain or went through the pipes after leaking. We are requesting a credit of $11,536.55 for the wastewater portion of the attached bill. Thank you!

Case Date:

10/24/2023

Water bill for 10/1 is $128 and charging for use of 5,000 gallons of water. We feel that this is much too high and that we do not use 5,000 gallons. Looking to determine if there’s a possible leak or billing mistake.

Case Date:

10/5/2022

Fienhydrant usage without back flow protection and meter. Spicewood addition. Contractor is Snedegar working with Duke Energy. 10/5/22 at 7 pm

Case Date:

3/1/2022

In ground water valve is missing cap. Reported by IU Groundskeeper.

Case Date:

8/2/2024

A rubber boot is on the ground by the power pole. It appears to be an insulator.

Case Date:

8/3/2024

Tree fallen on power (internet?) lines

Case Date:

8/3/2024

Tree fallen on power (internet?) lines

Case Date:

8/10/2024

Near the north west corner of my property (801 S. Anita St) there is an uncovered opening to fibre optic conduit. I reported this to a non-city contact for the company (project manager Richard __Heart(?) phone number is 517-302-1270)a Few weeks ago but no action has been taken. Same gentleman to whom I reported some lawn damage caused by their horizontal boring machine, much earlier. Also no action.