- Case Date:
- 7/11/2025
Hello, I lost my waste bin this Wednesday, 7/9. Your staff left my yellow recycle bin and my neighbor's larger waste bin on the curb. My neighbor took his waste bin on 7/10, but I couldn't find my waste bin. How could it be lost? I guess one of my neighbors took mine by mistake. Please advise me on how to resolve this issue. I need a waste bin ASAP.
Trash
2301 E Woodstock PL
- Case Date:
- 7/9/2025
Re U-Report #204033: Thank you for picking up the couch so promptly! You all rock!
Recycling
4415 E Janet DR
- Case Date:
- 7/9/2025
Today was recycle day. My recycling container is now missing. What are next steps to replace it?
Thank you in advance.
Recycling
320 W 8th St #113
- Case Date:
- 7/9/2025
My recycling container is missing. Placed it at the curb Tuesday evening. It was still there Wednesday morning when the collection truck entered my street. An hour later I went out to bring the bin in and it's gone. Look in the truck. I need a large-size replacement. Thank you
- Case Date:
- 7/8/2025
IRT U-Report 204012. the trash is located on city property at the intersection of E. Sheridan Drive and S. Ballantine. Did the inspector look at all four corners of the intersection????? I would have to guess not, as the garbage is still there!! Please take a second and look and do a more thorough inspection. Thank you.
Recycling
1704 E Maxwell LN
- Case Date:
- 7/7/2025
Recycle wasn't picked up
Trash
2301 E Woodstock PL
- Case Date:
- 7/7/2025
We arranged for a large item pickup on July 7, but the large item (a couch) was not picked up. We have not received a return phone call from the city despite calling and leaving a message.
Trash
1005 S Hawthorne DR
- Case Date:
- 7/7/2025
Some disrespectful person dumped their trash bags at the corner of E. Sheridan Drive and S. Ballantine. Would you please send someone to pick up the trash? I would do it myself, but not sure what sort of toxic garbage is in the bags. Thank you.
Yard Waste
1603 E Washington St
- Case Date:
- 7/7/2025
Forgot to pick up my yard waste last week.
Debris Removal (Sand, General Street Debris)
2519 S Buttonwood LN
- Case Date:
- 7/5/2025
On early Wednesday, 7/2, one of the sanitation trucks picking up trash spilled white liquid on the roads along Spicewood II (Buttonwood, Cottonwood & Elderberry Lanes). A street cleaner came by Thursday but only did a portion of the streets and it didn't attempt to clean in along the east side of Buttonwood where there is a sizable amount of the spill. It's unknown what was spilled along every road but it's very gross and needs further attention by the City.
Thank you.