Case Date:

4/21/2026

Re: Closed case #209706 This case was opened by myself regarding trash cans that needed to be removed from the rear of this property. On April 9th, the case was closed, with the pick up of these cans seeming to have been scheduled. However, weeks later, the cans are still there, and some trash has even fallen over off of them during recent bad weather. Maybe they were not scheduled to be picked up until later this month, but the issue is unfortunately getting worse ... and more gross. Please contact me with any questions, thank you.

Case Date:

4/18/2026

Previous customers trash/recycle containers are extremely filthy and emits the order that is associated with garbage. I am 77 years of age and cannot easily clean these containers out for my usage - and actually wondering why I should have to use previously used containers by previous customer. As a new customer, I am requesting replacement of containers with clean containers. Please advise.

Case Date:

4/14/2026

Sanitation truck broke our flowerbed by mailbox. Please make this right.

Case Date:

4/13/2026

My trash receptacle is cracked on the side. I tried to tape it but it is not holding. Seems like the truck sets is back down on the sidewalk pretty hard at times.

Case Date:

4/9/2026

Yard waste not collected this morning. Thanks.

Case Date:

4/8/2026

Yesterday 4/7 was the collection of the yard waste. We put or three yard waste dig brown paper bags on the curve. The bags are visible. No truck collected the garden waste dig brown. This is the third time that the truck didn’t come. It seems as it there is no service here anymore. Could you have our garden waste removed ?

Case Date:

4/8/2026

Sanitation failed to pick up recycling or regular waste for multiple residents on fountain drive

Case Date:

4/7/2026

I reported an incident about 2 weeks ago regarding my mailbox being damaged by the sanitation truck. I submitted a photo showing the mailbox and was told that this would be replaced and was asked where we purchased the mailbox so they could purchase a new one. The status of my U Report was changed to resolved a day or so later. To date, nothing has been done to my knowledge to replace our damaged mailbox. Please advise. Greg Smith

Case Date:

3/31/2026

Trash piled up in city bins in the back alley behind 319 N. Lincoln Street. Has not been emptied for nearly a year since the last tenants moved.

Case Date:

3/30/2026

Pendragon properties . Cleaning crew at 1040 filled trash cans at these 3 homes and none were picked up today . They filled recycled cans with garbage also .