Case Date:

9/23/2021

Can't reach the Sanitation Dept. I want to arrange an extra trash pick up on a Fri. Last Thurs I filled out a Google form for it and received a message saying, 'received and scheduled'! So I took my trash bin down that night. Didn't know if it included recycling and couldn't ask, so I didn't take that bin down. At the end of the day on Friday, my trash bin was still full so I brought it back up to my garage. I've tried 5 times to reach the department this week to get some questions answered and make sure I'm scheduled for THIS Friday, but it rings and rings -- no answer and no voice mail. I've checked the number and it's correct. Is there another way to reach someone and/or get some questions answered??

Case Date:

10/4/2021

The trash or recycling truck drove through the median area in the middle of the cul de sac in between 500 and 501 South Arbutus Drive. This left deep tire ruts in the grass. City trash and recycling truck drivers normally back down our street since the trucks are too large to navigate the turn-around. The driver today may have been unfamiliar with this practice.

Case Date:

9/27/2023

Resident reported their trash tote has been stolen.

Case Date:

10/1/2023

Have exercise bike to get rid off. Can that be done as large item collection or not?

Case Date:

10/5/2023

Question: Does any of the solid waste generated in Bloomington go to landfills out of town / out of county? Also, are there are plans for a methane-to-natural gas plant like the one I read about in an HT article on October 4?

Case Date:

10/30/2023

our trash was not picked up but everyone else’s on our street was

Case Date:

10/31/2023

It seems like every other week I'm calling about my waste not being picked up! I pay for this service, let me make sure you read it right, I pay to have my waste picked up. I have called this office four times in the past year for this same problem. MY TRASH IS STILL IN THE CAN AND ITS 3:30 PM

Case Date:

11/3/2023

There was a pretty severe car wreck from a car that left Dunn St and ended up in our back yard. A lot of bulky debris remains that won't fit in our trash can. How do you suggest we get it removed? It's close the storm drain.

Case Date:

11/15/2023

Observed city sanitation personnel leaving trash in their wake as they did the weekly collection. I had guessed this was happening, but finally saw with my own eyes. Often they leave the emptied bins in lanes of travel as well, when the bins were not set in the road. FYI - just hoping this can be improved so our neighborhood is free of litter.

Case Date:

11/21/2023

Trash can set down in middle of driveway, trash can dumped over in middle of road. This happens more often than not.