Case Date:

6/18/2026

Subject: Notice and constructive feedback regarding trash collection at the stated address I am writing to report a recent sanitation issue and to constructively suggest a structural change to prevent future occurrences. On 6/17/2026, responsible parties at the stated address did not follow collection guidelines and piled extra bags on top of their full bins. During pickup, the collection crew left one of these excess bags on the ground. Because the bag remained on the curb overnight, local wildlife tore it open. This scattered rotting food waste is now creating a possible health hazard and a severe mess for the neighborhood. Additionally, bins on the street remain at the curb more than 24 hours after collection. To ensure our neighborhood stays clean and safe, I would like to suggest two updates to current practices: * Enforce a strict "Tag and Leave" policy: Instead of leaving a loose bag on the ground where animals can access it, crews could leave the bag inside the bin with an educational warning tag. * Issue reminders for bin removal: Send a neighborhood-wide notice regarding the local ordinance that requires bins to be stored away within 24 hours of collection. *Have a means to take the extra bags and charge extra for the service. Thank you for your prompt attention to this issue.

Case Date:

6/18/2026

Can you send your truck they miss our recycling stuff they always get our trash

Case Date:

6/15/2026

I live on Smith Street, next to the Rogers Street construction. Is our trash going to be picked up tomorrow, Tuesday, June 16? We want to know whether we should put out our trash containers. Thank you!!!

Case Date:

6/13/2026

It looks like someone dropped or dumped their trash in the road. Seen at 6pm on 6/13 at the southeast intersection of 1st and Fairview

Case Date:

6/11/2026

Although my trash can was in place for pickup this morning, it was not emptied.

Case Date:

6/8/2026

Today was a scheduled yard waste pick up day and yard waste bag remains at the curb. Has not been picked up.

Case Date:

6/4/2026

Trash on my street, S Browning Pl, has not been picked up so far today. Should I leave it out, if it is going to be picked up later today or tomorrow, or should I bring it in if it will be picked up next week?

Case Date:

5/28/2026

Our trash was not picked up today. It was put out last night as always, and put in exactly the same place as we always put it at the curb. Nothing warranted it not being picked up except it was just probably missed. Please pick up as soon as you can. It is full and I have no room to hold it another week. Thank you. I also would like verification that you received this because I left a voice message and I’m not sure I sent it correctly so I did it twice and I still would like to know that somebody did receive this and my trash does get picked up. Thanks again.

Case Date:

5/26/2026

Good afternoon They fixed the wheel on our receptacle but didn't empty it today. So it's almost full & starting a new week. We won't have room for our recycling now. Can they come empty it? Thank you!

Case Date:

5/24/2026

My recycling bin has a broken handle and bro k en wheels. The wheels are close to falling off.