Case Date:

7/19/2026

Hello! We would love to start using the number 5 bus more often, but the closest bus stop feels a bit dangerous. It only has a sign; no concrete pad or bus stop bench area. Being on the south side of the street with no sidewalk area by it, cars go incredibly fast by us while we are waiting. This photo from today shows that it isn’t well kept; not mowed often and in the winter, often is piled up with snow. We would like to request improvements to this bus stop so we (and others) can use it more regularly and feel safer. Thank you.

Case Date:

7/8/2026

Graffiti

Case Date:

2/16/2026

This morning at roughly 9:30 am, a public transit B Link bus, number 2469, was headed south on S Highland Avenue and did not stop at the stop sign before proceeding to turn right onto E Winslow Road. The bus whipped out in front of me as I was headed west on East Winslow Road. There was very dense fog this morning, making this failure to stop especially concerning. Please make sure that bus drivers are following traffic laws, particularly when there is adverse weather. Thank you!

Case Date:

6/12/2025

There is a pole/light at this stop that has metal bands wrapped in two spots for a trash can to be attached. Although the trash can is not attached and sits beside the pole, that is not the problem. Today, one of the metal bands (which sticks out at the end of its seal point) sliced my leg open. Luckily I had a first aid kit, but that is dangerous.

Case Date:

1/11/2025

Apparently the diesel - electric buses enter into a "regeneration" cycle under idle to somehow clean out the soot particulates in the diesel exhaust system. Hot exhaust burns out the soot, right? It stinks all to high hel** and fills the cabin with what smells like CO - filled exhaust. I fear being asphixiated while waiting for the warm bus to begin it's route. I open a couple of windows everytime I board. Is this an exhaust leak, or is pumping hot regenerative soot exhaust gases including CO into the cabin, er.. normal? This smells awful and scares me everytime I ride a bus in these conditions. Please provide proof this is not a danger or remedy this nasty smelling problem.