Case Date:

9/9/2019

One of your buses has the external announcement volume level set WAY TOO LOUD. Unfortunately, I didn't get the bus number, but it was the #6 bus traveling westbound on E. 10th St. approaching Jordan Ave. at approx. 12:20 PM today. I was walking on the sidewalk, and the announcement blared out at an ear-shattering level. I'm used to hearing the bus announcements walking on streets downtown and around campus, but this was something entirely different as far as volume. My right ear is still in pain as a result. Please check the volume setting.

Case Date:

9/9/2019

I would like to know how to get a complaint against the Bloomington Transit center resolved. I have complained in person and left voicemails to customer service (they never answer the phone). The treatment I have received from one of their employees is wrong and inexcusable. I also have been treated very unfairly in regards to submitting these complaints. I am unsure of how else to proceed to receive resolve of this issue.

Case Date:

9/12/2019

Do private student housing shuttles get all the privileges get all the privileges of City buses? They definitely shouldn't but obstruct traffic constantly that a car wouldn't be allowed to do. City transit rightly should get priority and is open to all but police need to stop private shuttle abuse.

Case Date:

10/4/2019

Route 5 reduced hours ending at 7pm causes multiple problems for music students and their fans and all who want to reduce downtown traffic at night. Bad move to reduce hours. More condos and apartments on this route produce more bus traffic recently. Hours should be increased not decreased. G

Case Date:

11/11/2019

The bus station in front of Forest Ridge apartments has been hit and taken down.

Case Date:

11/18/2019

Resident reports that he entered the bus station to purchase a ticket and was met by a hostile employee who yelled profanity at him and refused him service.

Case Date:

2/26/2020

Please help. Someone said they are getting rid of the 6 stop at Smith and Morningside. That was not explained anywhere! We knew they were getting rid of the stop of the other line further into Morningside but NEVER the one on Smith. That not only helps slow the extreme danger of folks flying through the four way stop there but is used tons by faculty and students and staff of PRE and elsewhere to get to campus and downtown. This is a major problem and was NOT communicated well if true.

Case Date:

7/9/2020

There is a bump on the road which is causing the trailers to hit it and making a really loud sound

Case Date:

8/3/2020

Bloomington bus driver around 7:15 pm near 3rd and Smith wasn't wearing a mask, was around down on his neck. Didn't look like anyone was within 6 feet of him, but shouldn't he always have one on in a confined bus? Can't remember tag. Think ended in 22. 85722, something like that, but couldn't be certain.

Case Date:

9/1/2020

We're trying to slow traffic in our neighborhood on e Morningside. Can Bloomington transit set a better example and go a reasonable speed please