Case Date:

6/4/2013

Resident (Janeene 812-325-0369) called stating that her recycling had been perfectly sorted but homeless people had been digging through it overnight and had messed up the five bins that the recycle crew did not pick up (crew did pick up two bins). I told her that we could likely do a one time courtesy pick up once I had spoken with the crew about the recycling. When the crew (946) came back in from the route I was informed that the recycling had been mixed and that there had been shoes, pants, and other trash mixed in with it as well. I called the resident back at that time and advised that we would not be able to pick up her recycling as a courtesy due to the state that the recycling had been in.

Case Date:

5/30/2013

Resident had difficulty with sanitation website and sent an email requesting a brochure, magnet and bin. All items were delivered to resident by Mike Courter.

Case Date:

5/30/2013

Resident stated she missed putting her recycling out on time due to the holiday. I advised that we would do a one time courtesy pickup for her.

Case Date:

5/30/2013

Resident called in about her recycling being written up for not being properly sorted. She stated she had been sorting it the same way for years and had never had problems before (paper in one, plastic/glass/aluminum in other). I sent Mike Courter out to check on it. He stated the recycling was fine and removed it from her residence.

Case Date:

5/30/2013

Case Date:

5/8/2013

Miss out picked up by Roger Todd.

Case Date:

5/6/2013

Recycle miss out picked up by Bill Porter

Case Date:

4/30/2013

Miss out picked up by Dan Baugh

Case Date:

4/30/2013

Miss out picked up by Dan Baugh

Case Date:

4/29/2013

Resident called in stating that recycle had not been picked up in two months. Joe Morrow/Roger Todd went out to pick up items. The majority of recycling was not sorted, so that recycling was left behind. They did take the recycling that was properly sorted