Case Date:

6/18/2019

Nikole Smith update: I have reapplied to Perry Township trustee because of denial because of lack of communication from landlord. Also CAP has denied assistance. I have been referred to Trinity Episocopal Church for assistance and was told to contact them again in the morning. I have went to the courthouse to file a claim for lack of communication and negligence to compromise a conclusion for payment. I am currently unemployed but have a job offer but it is still in process for background check, and etc before monetary compensation. I do apologize for the inconveniences, and I am doing my best to resolve this matter.

Case Date:

9/15/2023

My water usage seems higher than normal. Is there a way to check if I have a leak or issue with my meter?

Case Date:

4/10/2024

I did not get any notice whatsoever about high water usage despite the fact that a water employee evide to my property property. I am asking for a reduction in the charges. It was an internal toilet which hasbeen fixed. Please help.

Case Date:

6/18/2019

Water leak causing increase in water bill

Case Date:

9/20/2021

I need my service restored

Case Date:

9/19/2019

I had my water turned off without receiving notification.

Case Date:

12/6/2023

I received a water bill with 19000 gallons of use and wastewater. That seems very high. I'm hoping the utility can let me know if there is an issue going on with my water meter.

Case Date:

7/8/2023

water was turned off for non-payment while I was out of town, subsequently received a letter that water would be turned off after July 11 if I did not pay. I paid immediately but no one available to turn on because it's a weekend, EVEN THOUGH TURNED OFF BEFORE SHUTOFF DATE??!!!?

Case Date:

9/6/2022

We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.

Case Date:

1/23/2023