closed #169002
Water Utility Billing Problems
785 E Sherwood Hills DR
- Case Date:
- 6/18/2019
Water leak causing increase in water bill
Water leak causing increase in water bill
Nikole Smith update: I have reapplied to Perry Township trustee because of denial because of lack of communication from landlord. Also CAP has denied assistance. I have been referred to Trinity Episocopal Church for assistance and was told to contact them again in the morning. I have went to the courthouse to file a claim for lack of communication and negligence to compromise a conclusion for payment. I am currently unemployed but have a job offer but it is still in process for background check, and etc before monetary compensation. I do apologize for the inconveniences, and I am doing my best to resolve this matter.
I had my water turned off without receiving notification.
We were overcharged for water this month. The SA Customer Portal Dashboard says we consumed 1,774 gallons of water from August 2-September 1, and the bill claims we consumed 3,000 gallons.
Despite never receiving any specific notice about the termination of the aqua pay system for my utility account, I was removed from the aqua pay program and thus 2 subsequent bills went unpaid, and our water was shut off for delinquency. I then had to pay $45 each for a water shutoff and turn on fee. I do not believe that it is my responsibility to foot this fee when I was under the impression that my autopay would be the method with which my bill would be paid off. In addition, the water was shut off at my house after 4:15 PM, meaning there was no way for me to contact the utilities office and request my water to be turned back on same day if I were to have paid off the balance immediately.
Water has been off for over a week, roomate has been in contact with someone trying to turn it back on for days but we are still without water
The last few months I have been notified that my water meter was running very high, possible leaks. I am usually 1,000 gallon water user but last month bill was over $140, and today (Nov. 10/2022) my bill is$364.97. My HOA and myself have spent around $8,000 and find no water leaks. Eventually, I got a new water line, with a lot of pain. I need compensation for those huge water bill, the water that I did not use. I called few times and suggested that the meter was malfunctioning, maybe? Any way, I am a senior and retired and won't be able to pay those bill in full. Please help. Thank you so m
Our water bill has been extremely high ever since we have moved in due to water leak and running water. About a week ago the city of Bloomington came out and fixed our system outside of our home. When I called the receptionist said our December bill looked normal but our previous bills are not normal. We should have a 0 balance and some type of credit on our account after paying hundreds of dollars for the past few months. Now we are receiving a disconnect notice after just paying 200$.
There was a leak over winter break in my son's rental house. The water bill was over 800 dollars. We would like to dispute this bill.
https://www.co.monroe.in.us/topic/subtopic.php?topicid=217&structureid=80 ...