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City of Bloomington, Indiana

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closed #169015

Water Utility Problems

Grease Pit

Case Date:
6/18/2019

Nikole Smith update: I have reapplied to Perry Township trustee because of denial because of lack of communication from landlord. Also CAP has denied assistance. I have been referred to Trinity Episocopal Church for assistance and was told to contact them again in the morning. I have went to the courthouse to file a claim for lack of communication and negligence to compromise a conclusion for payment. I am currently unemployed but have a job offer but it is still in process for background check, and etc before monetary compensation. I do apologize for the inconveniences, and I am doing my best to resolve this matter.

closed #169439

Water Utility Billing Problems

Bloomington, Indiana

Case Date:
7/16/2019

I will be leaving Bloomington on the 31st and would like to schedule a time for the water to be turned off for my unit.

closed #169545

Other

1350-1364 E 10th St, Bloomington, Indiana, 47405

Case Date:
7/25/2019

Hello, I have made a written suggestion today related to the requirement to be present in your Utilities premise (or file a paper form) to request a transfer of billing for water services. I suggested we should be able to do this online... I had to deal with the same issue today at Duke Energy (tenant left and needed to transferred billing back to me, the landlord). They told me of a very useful process they have setup called "auto turn-on", which lets them know that whenever a tenant requests a turn off, they should actually transfer the service back to the landlord instead of turning it off. I suggest you do the same thing for the water service! Thank you.

closed #169588

Water Utility Problems

824 S Park AVE

Case Date:
7/29/2019

Account 16820-010 - Following activation of new services, water was turned off Friday, July 26, 2019. The home is occupied and residences are in temporary housing until servcies are reactivated and returned to normal servcie .

closed #169612

Website & Web Services Feedback

967-987 N Woodbridge Dr, Bloomington, Indiana, 47408

Case Date:
7/30/2019

I have already paid the water bill on 6th july but the amount is not updated in the online account. Can anyone take a look into this ?

closed #169711

Water Utility Billing Problems

W Upper Valley Rd, Bloomington, Indiana, 47404

Case Date:
8/5/2019

I feel my water bill is wrong

closed #169805

Other

1211 E Prairie DR

Case Date:
8/10/2019

No water!

closed #169920

Water Utility Billing Problems

315 E Baker St, Bloomington, Illinois, 61701

Case Date:
8/16/2019

I am being told that I have past due payments, but I have setup automatic payments for the last year

closed #169959

Water Utility Billing Problems

Kmart, Bloomington, Indiana, 47403

Case Date:
8/20/2019

Hello City of Bloomington Utilities, I'm inquiring as to a sudden increase/increasing water usage for this service address National Vision, 3275 W 3rd St, account #12597-003. I'd like to request a verified meter read to check for any changes in the water consumption and any possible faults with the meter/prior read. Please respond to my email with any findings and questions. Thank you very much,

closed #170093

Water Utility Billing Problems

1514 E Maxwell LN

Case Date:
8/27/2019

Hello, I paid my final water bill for the property I was renting last school year at 1514 E Maxwell Lane, Bloomington, IN, 47401. The company I rented through (Costley and Co) requires me to get a statement from you saying the water bill has been paid in full. Would I be able to get that at my email kgraney9@gmail.com so I can email it to them? Thank you!