Case Date:

7/23/2012

I am having trouble finding the information I need on your website. I just spoke with Lori at customer service, and she advised me it is possible to receive email notification when a bill is due, and what the amount is. I do NOT want to get automatic check payments made to you, I simply want to receive my amount due, and send you a payment by check. I'm sorry, but I don't see anywhere on this website where I can sign up for this. Would you be kind enough to contact me, either via email, or telephone, and help me through this process? I just received your bill in the mail, and according to the bill, I have 3 days to get a payment to you. That's simply crazy. I look forward to your reply. Thank you, Chris Thornbury

Case Date:

7/10/2012

I am here to report a safety issue on the location above. There is a tree branch laying on top of the street for almost one year. It seems the branch can fall on the street anytime. Please take care of it before it hurts any one. Thank you.

Case Date:

7/10/2012

I am here to report AGAIN a safety issue on E Hillside Dr, between S Henderson St and S Park Ave. There is a tree branch that has been laid on top of the street for almost ONE YEAR! Please remove the falling branch before it actually falls on the street and damages cars and pedestrians.

Case Date:

7/5/2012

You no longer accept payments online?! What Einstein made that decision? Most services are expanding their online payment options. CBU has discontinued it.

Case Date:

6/28/2012

Have a sinkhole in yard and green grass over it. Looks like a water leak in main line.

Case Date:

6/27/2012

The website sited in the letter we received today does not do what the letter describes. There is no way to pay my bill online or view my account as the letter describes. And when I call - I get a recording that says to call back later. Why was this letter sent out before your website was ready?

Case Date:

6/25/2012

Where is the May Water BILL????

Case Date:

6/22/2012

Looks like a pipe is leaking, on Gourley Pike midway between W. Cascade Ave and Kinser Pike, eastbound lane.

Case Date:

6/22/2012

Looks like a pipe is leaking, on Gourley Pike midway between W. Cascade Ave and Kinser Pike, eastbound lane.

Case Date:

6/22/2012

Looks like a pipe is leaking, on Gourley Pike midway between W. Cascade Ave and Kinser Pike, eastbound lane.