Diana Igo, 534 S. Hickory Drive, called on 10.3.12 to voice concern about four or five large trucks that are doing sewer work in her neighborhood. She wanted to know why the work was being done and if it had anything to do with the I69 Project.
Barbara Edmonds called on 10.4.12 to complain about the lack of help she had received from the Utilities Dept. She said she was trying to find out how much her current bill was, but was put on hold for 40 minutes and different people she spoke with were rude and/or did not know how to help her.
Cindy Jackson, 1416 E. Clairmont Place, called OOTM several times the week of October 1st to complain about her neighbor, Randall Floyd and his family. Ms. Jackson said they are loud and disrespectful and she believes they are harassing her and elderly residents of the neighborhood. She said she can't understand why no one is helping her deal with the problem.
Penny Dillon (219.5445) called the night of 9.22 to complain about the loud music at Lotusfest. She said she could hear it inside her house, a mile away from downtown. She said it's "not good for the community to be put through this every year" and she doesn't care if it does bring business to the area. She asked for a call back so she could discuss the matter in depth.
Jeff Ellington called on 9.26 to voice her frustration over something that had happened that morning. He was removing a tree that had fallen on a house on E. 11th St and the homeowner, Phil Stringfellow, had to move his car to accommodate Jeff's service truck. The homeowner had no other choice but to park on the street while the roof was being fixed, but still received a parking ticket. Jeff didn't think that was fair and said the parking enforcement officer "should have used some common sense."
I emailed a couple days ago about my service and having problems with my billing situations. I received one bill since I moved in and after I paid it i did not receive anymore. I was called and informed that I owe 140 odd dollars on this account, which i have no problem with since it is what is due. The only problem is the bill that I got for the first month at this location must have a different account number than where I am currently being charged because when I look up the balance it states zero. Is there anyway I can get my actual account number so I can pay this off. I tried to call today but the office was closed due to elections, but i would probably need my account number anyways to pay it. I would greatly appreciate your help in this situation, somewhere down the road things must have gotten switched around or confused. Thank you for your time. Devin Parsons 730 W. 17th St. 47404
Goodness!
When the Utilities website was reworked why did they do away with me being able to see ALL of my houses bills on ONE page instead of having to log in to each one seperately? This is Very time consuming and I thought that it was suposed to make EASIER to use>
I have a rental property located @ 519 W Graham Plc (Timberridge condos) they have informed me that there is a water leak and the information came from your dept. I am wondering if I could get more information regarding this and if your worker turned off the water @ the meter to see the needle spinnng or if it was determined by the usage??? I called but your automated service said try back later. I was also wondering if I could get a copy of this tenants bills?? Please either call or email me. Thanks Diane Casad Landlord
I think it would also be very advantageous to the city to create another huge indoor mall on the west side and if possible enlarge college mall.