closed #169920
Water Utility Billing Problems
315 E Baker St, Bloomington, Illinois, 61701
- Case Date:
- 8/16/2019
I am being told that I have past due payments, but I have setup automatic payments for the last year
I am being told that I have past due payments, but I have setup automatic payments for the last year
For three months I have been unable to get into esuite to see how much I owe. The site says my login info is invalid, and when I request the info be sent to my email, it never arrives. I have been paying a historical amount through my bank, but would like to be able to verify.
Our most recent bill includes a 'past due balance' amount which is $93.72. This amount had already been paid by us on September 8th. Can we please understand why it is being charged again in the new monthly bill?
Our water usage volume has almost tripled in Jan, Feb and Mar of 2023 compared to Oct, Nov and Dec of 2022.From about 11K gallons to around 33K gallons per month. Something does not seem right. I believe our facilities manager did have a plumbing company look to see if they could find any issue but I don't believe they did. Can someone take a look at this issue? Craig Baird, Staff Accountant
Rox day (7/7/2013) is not currently on bloomington.in.gov
I have had CBU for 2 years my water bill never exceeded $50. My utility bill this month was increased 50% to $100. I am a senior citizen I have not changed my water or sewer usage. I would like to know why such a large increase. Please advise Vera Gayheart 43951-013
Water has been shut off because of large outstanding balance. This is a rental property and the landlord refuses to address the situation and tenant is left without water. The large outstanding balance is due to a water line break.
Is the Wastewater Usage charge of $46.56 a new item or an error? If error, will the overpayment be credited on the next billing cycle?
We have no water coming to our house
Water is currently running on the toilet always draining the overflow. Also toliet top lid broke when trying to figure out issues