Case Date:

6/27/2015

I have been trying to send my payment online for several days and it always says I must input my full name when I have already done so. Then I can go no further.

Case Date:

2/29/2020

Your on-line bill-pay site is down.

Case Date:

9/19/2019

I had my water turned off without receiving notification.

Case Date:

3/28/2023

Water is shut off. Please turn it back on. I will pay the $90 fee

Case Date:

9/19/2022

Water has been off for over a week, roomate has been in contact with someone trying to turn it back on for days but we are still without water

Case Date:

8/25/2003

Owner,James R. Brown, wrote and stated he would like the bill for this property reviewed by USB Subcommittee. He does not think he should be responsible for large, delinquent account of his former tenants.

Case Date:

8/25/2003

Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.

Case Date:

11/12/2004

Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.

Case Date:

10/6/2018

We have recently purchased the home at 835 Sheridan Dr. Bloomington. I would like to pay the water bill for this online as we are not fully moved there yet. I can't find my account number anywhere on any of the emails that you have sent me. Please let me know the account number so that I can pay this bill. thanks, Carl & Connie Johnson

Case Date:

12/12/2018

Online Payment Portal Not working