Case Date:

5/18/2012

Nothing urgent, but I walk past the lawn at City Hall each day and see ways that it could be "greener". - The crews mow at a very low height. If grass is mowed higher the blades shade the soil, keeping the roots cooler and more healthy. It also keeps sunlight from hitting the soil, which prevents weed seeds from germinating, which reduces the need for pesticides. - The crews remove the clippings. Using a mulching mower returns the clippings to the lawn system, reducing the need for fertilizer. It's also less work to not have to empty the mower bag. - The grass was mowed yesterday. Today (Friday 5/18) much of the lawn has a silvery color to it. If you look at the grass blades in these areas you'll see that the tips are shredded instead of being cleanly cut. This means that the mower blade is so dull that it's ripping rather than cutting. The shredded grass blades are more susceptible to disease than cleanly cut ones. Just my 2 cents, thanks for listening, Rich Pierce

Case Date:

5/18/2012

Nothing urgent, but I walk past the lawn at City Hall each day and see ways that it could be "greener". - The crews mow at a very low height. If grass is mowed higher the blades shade the soil, keeping the roots cooler and more healthy. It also keeps sunlight from hitting the soil, which prevents weed seeds from germinating, which reduces the need for pesticides. - The crews remove the clippings. Using a mulching mower returns the clippings to the lawn system, reducing the need for fertilizer. It's also less work to not have to empty the mower bag. - The grass was mowed yesterday. Today (Friday 5/18) much of the lawn has a silvery color to it. If you look at the grass blades in these areas you'll see that the tips are shredded instead of being cleanly cut. This means that the mower blade is so dull that it's ripping rather than cutting. The shredded grass blades are more susceptible to disease than cleanly cut ones. Just my 2 cents, thanks for listening, Rich Pierce

Case Date:

6/28/2011

Stopped by OOTM to request a meeting with the mayor.

Case Date:

10/4/2012

Rex Miller, the assistant Manager of the Player's Pub, wanted to know if help was available for local businesses that have been affected by road construction.

Case Date:

9/23/2003

Customer questions $50.00 misc. tap fee charge and requests review by USB Admin. Subcommittee.

Case Date:

8/25/2003

Owner,James R. Brown, wrote and stated he would like the bill for this property reviewed by USB Subcommittee. He does not think he should be responsible for large, delinquent account of his former tenants.

Case Date:

8/25/2003

Owner wrote re. property at 1104 E. Azalea Lane in Bloomington. Tenant moved leaving large, unpaid bill. Owner does not feel she should be held responsible for bill and request review by USB Subcommittee.

Case Date:

8/25/2003

Customer does not feel her water bill could be $68.76 for 1 month. She would like her account reviewed by USB Subcommittee.

Case Date:

8/5/2003

Customer was very upset that his water usage has increased so dramatically. I explained the usage period, insp. results, etc. He was insistent that the changing of the meter had damaged his toilet (by allowing air to get into the lines). He stated that he planned to contact his atty. I referred him to Risk Mgmt. He did not wish to listen to any explanation regarding his usage. I printed out his account history and meter readings for him. I also contacted Ed S. regarding this matter.

Case Date:

11/12/2004

Letter rec'd. and phone call rec'd. stating that Mr. Vencel would like to appear water and wastewater bills for August and September 2004. They do not feel there were any leaks and want to appeal.