Case Date:

9/18/2014

Shoes hanging from powerline

Case Date:

11/13/2014

To Whom it May Concern: I am not reporting a problem, however, I have a question/request. As of December 1st my current lease will expire and possession of the property will return to the property holder. I would like to know the proper steps that I need to take that would remove the water bill from my name and place it back into the leasing agent/property holder's name. Please feel free to contact me either by email or by phone. Thank you in advance for your attention and response. Regards, Johona Bailey

Case Date:

12/19/2014

Please help me to understand my water bill and why I am continuing to be charged. My name is Bob Schimp account # 33653-019 and own 522 Graham Place. Parker Real Estate manages the property and has continued to pay the utility bills sent to them. They have been instructed not to have the water turned on. The previous tenant was evicted and left a water bill of $159 and the water was disconnected for non-payment. In September or October I was working in the unit and a man from your office arrived and turned the water on, I immediately went to the office and asked for the water to be turned off. I was told the water would be automatically turned on and billed to me as the owner unless I signed a form at your office which I did (the signed form is on file in your office). The water is currently OFF and has not been turned on since being shut off for non-payment, even as you continue to bill me for water usage. Please under NO circumstances turn the water on as the condo has been remodeled with new carpet paint and kitchen fixtures. Until pressure checks are completed water leaks may damage the new construction. I also ask that you not turn on water until the arrears from the previous tenant is paid and I not be charged while the service has been disconnected.

Case Date:

3/24/2015

Hello, My name is Harris Bell, and I was wondering how to get the water utilities back in my name via your website for 1709 East Atwater. We had subletters move out of our place and need to make sure to maintain the property. When you get the chance I would love to get your help to restore payments for the house. Thanks, Harris

Case Date:

6/3/2015

Trying to sign up online for E-bill and the option to do so is not available. I can log in, but then can see my bill, see my usage, etc., but there is no option for E bill. Please advise.

Case Date:

6/27/2015

I have been trying to send my payment online for several days and it always says I must input my full name when I have already done so. Then I can go no further.

Case Date:

9/8/2015

Would like to know when water bill is due. I have not received any notice yet.

Case Date:

10/27/2015

The online payment site for Bloomington Utility payments has been down for two days now. I hope that late fees will be waived once the system is back up.

Case Date:

11/8/2015

Hello, I am considering moving into a house at 708 South Henderson in Bloomington. Can you tell me the average water/ sewer bill over the last year? Thank you for your time!

Case Date:

2/29/2016

Hi! I moved on December 22, 2015 and haven't received a bill yet so I just want to make sure I haven't missed anything. Thank you! Katie Bates