Case Date:

6/3/2021

900 Block of W 11th St. floods every time it rains hard. The storm grates are clear of debris, and the pipe is not handling the water. It's flooding the street and multiple properties.

Case Date:

6/13/2021

Pothole on the south side of the intersection of 7th and Jordan.

Case Date:

6/20/2021

The asphalt in front of our neighbors house crumbled up and it all floats down to my sewer. I also cleaned the debris from two drains across the street. I don’t mind keeping gutter clean but I never know what to do with all the pieces of asphalt. We used to have an older gentleman that worked for the city that always checked drains but I figured he retired. Thanks for your help.

Case Date:

6/21/2021

Storm pipe pushing out alot of water causing it to cave in the ground and sides of the channel. It has been causing the sides to collapse and making the channel wider taking from the land. I placed some rocks to keep the storm water from damaging the channel last year. yet We will need to add some extra rocks to hold it in place since it can't withstand the pressure as shown in the attached image. Please give me a call as soon as you can to review. Thank you,

Case Date:

6/25/2021

This is in regard to claim 176333. I received an email that the claim was closed because the ditch has been cleaned. It has NOT been cleaned as of 10:30 today 7-25. Sewer Problems (Storm Sewers): Other: We have cleaned the tops of the grates in front of our building but can not clean the culvert in the ditch, which is clogged with debris. We also have one grate that has erosion barrier under the grate which won't allow water to pass through as it is packed with mud. We were flooded in 2008. We were within a foot of it entering our building early last Saturday morning. Please send someone to address this issue before Friday. We can not survive another flood.

Case Date:

6/30/2021

Numerous rocks in storm and field drain at 1100 S. Nancy Street. We are afraid they will clog the city's drainage system. Please save retrieved rocks for filling in the the storm drain system on our property.

Case Date:

7/1/2021

10th and third remains clogged and dangerous frequently. Please work with state to expedite changes

Case Date:

7/11/2021

During the evening rainstorm of 7/10/2021, the storm water swale to the north of our home overfilled its banks and flooded our back and side yards. Luckily, the rain stopped before the water breached our basement window well, which happened July 18-19, flooding our basement. The storm pipes below these swales are obviously under-sized. We request a re-assessment of these swales by a storm water engineer to mitigate future flooding and the property damage we have already experienced. We believe repeated high storm water flow during the past several years has caused erosion of the swales and they are no longer able to hold current storm water run-off.

Case Date:

7/21/2021

There is a terrible smell coming from what appears to be a storm sewer retention pond in the lot next to 302 S. Cory Ln (Advance Auto Parts) The smell becomes stronger on hot days and almost has a natural gas smell to it. Can you please send someone to investigate this issue.

Case Date:

7/22/2021

Greetings. The drain at Jackson and 14th is blocked in a very solid way. Also, the drain at Fairview and 15th street is in a similar state. There are a lot more in that area due to it being on the descent of the floodplain. Thank you.