Case Date:

8/12/2024

Rocking manhole cover. Whenever the manhole cover at the intersection of Fess and Atwater is passed over by a car, it makes a clinking noise because the manhole cover is not sitting flat. This is very loud and disruptive, particularly late at night and early in the morning for the nearby residents. It only started after the road was recently repaved. Please properly set the manhole cover so that it doesn't make as much noise when passed over.

Case Date:

8/17/2024

The drain is completely clogged with plants and dirt- not good when it rains for risk of flooding

Case Date:

9/2/2024

Good morning, There is quite a lip on the (much broken up and repaved this summer) street in front of our house, located at 1019 S Hawthorne Drive. It's been there for years, and our garbage cans keep falling backwards because of the difference between the road surface and the ancient in-need-of repair culvert in front of our house. Our neighbor, at 1026 Hawthorne Drive, had the same issue and said I could ask for the same remediation that fixed their problem - a fresh pour and grading of the asphalt shoulder in front of their house. Is this possible? I think the garbage truck folks would be grateful for this fix, too. Thank you so much! Christena Nippert-Eng

Case Date:

9/19/2024

I drive by this spot each day, and I am amazed that there is always running water there. I happen to be walking by this evening at the end of a hot day at the end of two very dry weeks, and it’s still wet there. It does not appear to be running water coming from a house over the hill. Something is up with the street or under the street.

Case Date:

9/19/2024

I drive by this spot each day, and I am amazed that there is always running water there. I happen to be walking by this evening at the end of a hot day at the end of two very dry weeks, and it’s still wet there. It does not appear to be running water coming from a house over the hill. Something is up with the street or under the street.

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

10/11/2018

We received a call from a gentleman concerned about a pungent sewage small. He is concerned that there is a problem with the sewer on the north end of Cascades Park.

Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

6/20/2020

Sewage spewed out of pvc near sidewalk.