Case Date:

8/17/2024

The drain is completely clogged with plants and dirt- not good when it rains for risk of flooding

Case Date:

9/2/2024

Good morning, There is quite a lip on the (much broken up and repaved this summer) street in front of our house, located at 1019 S Hawthorne Drive. It's been there for years, and our garbage cans keep falling backwards because of the difference between the road surface and the ancient in-need-of repair culvert in front of our house. Our neighbor, at 1026 Hawthorne Drive, had the same issue and said I could ask for the same remediation that fixed their problem - a fresh pour and grading of the asphalt shoulder in front of their house. Is this possible? I think the garbage truck folks would be grateful for this fix, too. Thank you so much! Christena Nippert-Eng

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

10/11/2018

We received a call from a gentleman concerned about a pungent sewage small. He is concerned that there is a problem with the sewer on the north end of Cascades Park.

Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!

Case Date:

6/20/2020

Sewage spewed out of pvc near sidewalk.

Case Date:

11/29/2020

Once again, i do laundry, and hete comes CBU to the sewer pump station. I reported this previously and was told it was routine maintenance. Routine maintenance in the evening into the dark. Now, the gentleman is here on the afternoon of the Sunday after Thanksgiving. Don't try telling me that it's routine maintenance. I have also had to report odor from this pump station. We have owned this property since before sewer was even here. We have been around that pump station a long time. These things didn't start happening until i added my new house to the system. There is also a house with six kids across the street and new building around me. I have been in the construction industry for over 20 years so i am not uneducated as to these systems. I am also aware of the fact that this area is not going to get the attention the East side or Southeast side of town would get. I think Facebook and HT readers would understand that as well. The developer of Union at Crescent might like to know it to. If there is a capacity problem, please fix it.

Case Date:

1/19/2021

There apparently is a blockage in my sewer drainage pipe to the main sewer line on N Lexington Drive. Waste water is backed up from the sewer main to my house. I have an inspection port in my drain about 3 ft from the edge of the street and the waste water fills the drain pipe about 3 ft from the street, or about 10 feet from the city sewer line. Problem started ca.3:30 pm yesterday (Monday) afternoon.

Case Date:

1/20/2021

Hello--I have noticed sewer gas smell for the last couple of weeks at the NW end of the trail and on 10th Street in this area. Not sure if it is present all the time, I tend to be walking in this area around 12 and 5 p.m. Thank you!