Case Date:

9/2/2024

Good morning, There is quite a lip on the (much broken up and repaved this summer) street in front of our house, located at 1019 S Hawthorne Drive. It's been there for years, and our garbage cans keep falling backwards because of the difference between the road surface and the ancient in-need-of repair culvert in front of our house. Our neighbor, at 1026 Hawthorne Drive, had the same issue and said I could ask for the same remediation that fixed their problem - a fresh pour and grading of the asphalt shoulder in front of their house. Is this possible? I think the garbage truck folks would be grateful for this fix, too. Thank you so much! Christena Nippert-Eng

Case Date:

8/2/2022

I believe this is a septic field leak onto the sidewalk. Intersection of Gramercy Park Dr. and North Claybrooke Ct.

Case Date:

8/9/2022

Smells of Septic sewage waste and dirty water coming from this home area. The odor is intoxicating and unbearable. People and students from school walk thru this dirt area. Unsanitary. Specially during this hot summer season.

Case Date:

9/7/2022

We are contacting you with hopes of getting some advice regarding the storm water stream that runs along E Vernon Ave in Matlock Heights neighborhood. There is a storm/ rain water stream( path) that runs under N Dunn Rd , goes west on E Vernon Ave and under Fritz Dr and eventually goes into a larger creek. Over the past few years this pathway has been deteriorating with some of the road erosion happening right before the water goes into the culvert under our driveway. The previous owner of our property added some rocks and blocks but it does not solve the road erosion problem. We are needing guidance and help since we do not know how to address the erosion and also the public road. We have addressed this issue on March 14th and this is the response we have received almost a month later on April 6th From: Katherine Zaiger <katherine.zaiger@bloomington.in.gov> Sent: Wednesday, April 6, 2022 5:01:13 PM To: Mihaela Lee <mihaelalee@hotmail.com> Subject: Re: [stormwater] 410 E Vernon Ave Mihaela, Thank you for checking in on this. We did have our crew go out and assess. They determined that they do need to do some trenching in this ditch to improve the issue. We have added it to our work order list and will get to it as soon as we are able. Thank you, Katherine On Mon, Apr 4, 2022 at 2:24 PM Mihaela Lee <mihaelalee@hotmail.com> wrote: Hello, I am writing back to follow up on the storm water issues we are having in front of our property. The crew came and assessed the situation on 03/14 but we have not heard anything else since then. I did not know if there is anything else we need to do. Thank you, Mihaela

Case Date:

10/12/2022

Deep sink hold forming near lift station

Case Date:

11/27/2022

Sewage backup after underground utilities work in my yard. Possibly a broken sewer line from the right of way to the sewer main. I first reported this the day of the water main break next door(205 S Hillsdale Rd) to the city workers outside my house. This is now critical. I have called several times. The last time was Friday, Nov. 25th, 2022.

Case Date:

12/28/2022

Water bubbling up through pavement along north side of Arden Dr just west of the intersection with Wilton Dr. I reported this earlier in Case #182328. It was reportedly investigated and resolved. But I don't know what "resolved" means. It is still happening, just as it was when the temperature was well below freezing.

Case Date:

1/9/2023

700 block of E first Street, just before the intersection with Park: a sunken manhole cover

Case Date:

1/19/2023

During the rain event on Wednesday evening (Jan 18), I notice significant water standing at the NE corner of 3rd and College. Several cars, including mine, moved into the center lane (west bound) on 3rd, to ensure that the rising water would not come into contact with the car. Can the drain at that NE corner/intersection be checked/cleared? This is the second time I have experienced this at that intersection, this year.

Case Date:

2/10/2023

On Atwater: pothole in front of the IU Optometry building in the 800th bloc; a sunken manhole cover, creating a nasty bump in front of house 1000 Atwater.