Case Date:

5/16/2024

Storm drain is failing and needs new housing.

Case Date:

6/14/2024

The storm drains on both the North and South side of Heather are always full of debris. When it rains, there is very little area for the drainage. Please clear the debris.

Case Date:

7/11/2024

Dry grate with inches of water around it. At least part of this grate is above grade so there is 2-3 inches of standing water after every rain. The sidewalk and yard get soaked by passing cars and there is usually standing water in the intersection that never drains, just eventually evaporates

Case Date:

9/4/2024

The storm drain continues to stay clogged at 16th and Jackson. We have cleaned it 4 times this year. It. Is a drainage design flaw. Everything washes out and gets clogged .

Case Date:

9/10/2024

This is in reference to a prior case submission (#913401) - the prior service request was closed and listed as the property owner's responsibility but the case history for the location shows that in 2014 the same issue was submitted by my former neighbor and the city did resolve the issue with the storm drain being blocked. 9/10/2024 10:05:29 Closed by Emily Tate According to CBU records, the ditch at this location is private property, so maintenance is the responsibility of the property owner, or in some cases a neighborhood group/HOA. Thank you. Sent notification to Emily Tate, Anonymous 9/9/2024 10:17:14 Nancy Axsom assigned this case to Emily Tate Sent notification to Emily Tate, Anonymous 9/6/2024 11:48:48 Anonymous assigned this case to Nancy Axsom Sent notification to Nancy Axsom, Anonymous 9/6/2024 11:48:48 Opened by Anonymous

Case Date:

9/11/2024

Flooding frequently when raining or under a storm due to lack of storm drainage on this road

Case Date:

8/11/2023

In January 2023, while an optic cable was being installed on our street, the company called Vertical Underground LLC, which we were informed was contracted by the City of Bloomington to do the job, broke our sewer line (along with the lines of many others of our neighbors). We complained to one of Vertical Underground's managers who was working on fixing our neighbor's line, and he informed us that they would fix the problem and that we didn't need to worry. In order to do the repair, they had to break through our concrete driveway to repair the damage and re-pour the damaged section of the driveway. The problem seemed to be fixed for a few months, however, these past weeks, we have been experiencing the same issues that initially led us to the discovery of the damage they caused. That is, our drains are not draining, toilets are not draining and water is returning through the shower drain. We would like to request that CBU send someone to inspect the situation because we believe that the problem was not fixed properly. Thank you.

Case Date:

9/17/2023

How can I find out where my water meter is? We don’t see one in our yard and there isn’t anything about it on my portal page. Many thanks!

Case Date:

10/11/2018

We received a call from a gentleman concerned about a pungent sewage small. He is concerned that there is a problem with the sewer on the north end of Cascades Park.

Case Date:

6/10/2020

Strong sewage smell in our kitchen, laundry room and bathroom. The city has come out every year to clear the main sewer pipe running under the easement between our house and the neighbors house. IMPORTANT: Last year the city ran a snake and said there were no blockages. The problem persisted and they came back with a remote camera and saw "All kinds of roots creating blockages" from my neighbors tree. Please learn from the mistakes of last year and bring the video equipment first this year...PLEASE!