Case Date:

1/26/2026

The water meter lid in my office drive located a couple feet from Southern Drive has came off probably a snow truck.

Case Date:

1/25/2026

Storm sewer grate knocked off by snow plow on Winston on the south side of the road just east of S. Creekside Ct intersection. There is a big hole that a person or car can get stuck in. I put some orange cones there and a board over it temporarily. Needs to be fixed quickly before there is an accident.

Case Date:

1/25/2026

The water in all 3 of our toilet bowls is simultaneously way down below normal. In 2019 we had similar issues in the neighborhood and it was caused by a plugged-up city main. It ended up causing a sewage backup into our basement for which we received compensation from the city.

Case Date:

1/24/2026

Water is leaking out of the service line between the properties of 2800 and 2802 s robins bow.

Case Date:

1/24/2026

Consistent water pooling and ice on road this block of Rogers on west side of street. Broken pipe?

Case Date:

1/23/2026

Frozen water in the gutter on the west side of Locust Ct.

Case Date:

1/23/2026

Just wondering g how long it takes for a simple request about a hydrant to get a cap replace. I called in over a week ago nothing has happened. I also never got answer about all of the hydrants I see except for one that has value nut base usually flush with the top of the hydrant cap, but this hydrant the value nut is a couple of inches above the cap. Why ?

Case Date:

1/20/2026

There seems to be a leak at this location. The alley is always wet, or in this weather, icy. The ice extends onto the street. Pedestrians have to walk on the icy or walk on the street, and there’s too much traffic usually to walk in the street. There was a lot of ice there this morning (1/20) when it hasn’t rained or snowed recently, which is why I think there must be a leak from the house. Please fix this unsafe condition. Thank you.

Case Date:

1/19/2026

Water has been leaking from this location for over a year and nobody has come by to fix it. This is my second time reporting this issue and my neighbors have told me that they have reported it too. It is now frozen and becoming a serious safety hazard. PLEASE FIX THIS ISSUE!

Case Date:

1/19/2026

There appears to be a water leak directly in front of this residence. Seeps rather flows - but with cold weather it has created an ice patch on Rogers Street. This may have been going on for a bit of time as there is always some water there - but in warmer temps it flows downhill and is not as noticeable.