Website & Web Services Feedback
- Case Date:
- 7/2/2018
Some feedback for your web team: I find the city website generally to be clear, helpful, and easy to use. However, the lack of topic-specific contact information for city staff is frustrating. I don't like talking on the phone. I'd rather have things in writing. I would just like to know whom to email. But I have to guess. This--combined with weird, low-information job titles ("Rental Specialist 1," "Rental Specialist 2," "Program Manager"--those have no meaning to me as the customer of city services!) makes it frustrating to know whom to contact. Why not just make a directory that tells what important topics are in people's individual responsibilities and areas of expertise?
Website & Web Services Feedback
- Case Date:
- 7/1/2018
Hello! Addresses entered into myBloomington are not coming up with historic designation information. It was difficult for me to find the information about my address, and the only reason I knew to dig was because I happen to have increased knowledge about the HPC and how some of that works. If I didn't know those things, I would never know my house was on the survey. When I finally did find the survey, it's difficult to look through because it's organized by neighborhood, then "scattered sites," not by street address (and it's just a pdf of a list). Luckily I know how to search and could find my address, but again, that's special knowledge that I don't think every user should be expected to have. Please fix this! Thanks!
Website & Web Services Feedback
- Case Date:
- 5/27/2018
I can no longer access the Elm Heights historic walking tour. I found other brochures. Below is the url for the Prospect Hill tour. Would you please send me the pdf and/or post it on the website?
https://bloomington.in.gov/sites/default/files/2017-05/prospect_hill_brochure.pdf
Open311 API Key Request
100 West Kirkwood Avenue
- Case Date:
- 5/22/2018
I would like to use Open311 to provide metrics and heat-maps for issues across Bloomington.
Website & Web Services Feedback
- Case Date:
- 5/17/2018
road stripeing rampcreek rd. needs to be striped hasn't been done in 20 plus yrs.its dangerous at night .safety hazards especially with all the pot holes needing to be filled.i called ben ayers but his voice mail is always full.just recently allthe rds connecting to rampcreek were striped .why not ours ? help us out down here please !thanks
Website & Web Services Feedback
- Case Date:
- 5/1/2018
Everytime I try to use your embedded Google map and try to zoom or pan it zooms all the way out to a view of the whole globe.
This is not the first time I've reported this. And it is not my phone because your site/app is the only one I have this problem with. You might check the gesture detector code
Website & Web Services Feedback
- Case Date:
- 3/31/2018
I would like to request a link to access webmail for employees on the City of Bloomington's website. I have been attempting to access my webmail, and it is saying that the CIty's link is not secure.
Website & Web Services Feedback
101-149 East 8th Street
- Case Date:
- 2/26/2018
Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>
Indeed there was unscheduled server maintenance done on the water payment server. Please contact utilities customer service if you need additional help. 812 349 3930 during 8am to 5pm. Thank you
Website & Web Services Feedback
- Case Date:
- 2/26/2018
Trying to use the online bill pay service for water, but it repeatedly is erroring out on me. Here is the error (stack trace), better error handling would be great, as this is not human readable in terms of actions to take.. Server Error in '/eSuite.Utilities' Application. Runtime Error Description: An application error occurred on the server. The current custom error settings for this application prevent the details of the application error from being viewed remotely (for security reasons). It could, however, be viewed by browsers running on the local server machine. Details: To enable the details of this specific error message to be viewable on remote machines, please create a <customErrors> tag within a "web.config" configuration file located in the root directory of the current web application. This <customErrors> tag should then have its "mode" attribute set to "Off". <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="Off"/> </system.web> </configuration> Notes: The current error page you are seeing can be replaced by a custom error page by modifying the "defaultRedirect" attribute of the application's <customErrors> configuration tag to point to a custom error page URL. <!-- Web.Config Configuration File --> <configuration> <system.web> <customErrors mode="RemoteOnly" defaultRedirect="mycustompage.htm"/> </system.web> </configuration>
Website & Web Services Feedback
211 S Indiana AVE
- Case Date:
- 2/10/2018
Events schedule has a display problem: Notice: Undefined variable: created in Drupal\archive\Breadcrumb\BreadcrumbBuilder->build() (line 65 of modules/contrib/archive/src/Breadcrumb/BreadcrumbBuilder.php).