Case Date:

7/1/2018

Hello! Addresses entered into myBloomington are not coming up with historic designation information. It was difficult for me to find the information about my address, and the only reason I knew to dig was because I happen to have increased knowledge about the HPC and how some of that works. If I didn't know those things, I would never know my house was on the survey. When I finally did find the survey, it's difficult to look through because it's organized by neighborhood, then "scattered sites," not by street address (and it's just a pdf of a list). Luckily I know how to search and could find my address, but again, that's special knowledge that I don't think every user should be expected to have. Please fix this! Thanks!

Case Date:

7/2/2018

Some feedback for your web team: I find the city website generally to be clear, helpful, and easy to use. However, the lack of topic-specific contact information for city staff is frustrating. I don't like talking on the phone. I'd rather have things in writing. I would just like to know whom to email. But I have to guess. This--combined with weird, low-information job titles ("Rental Specialist 1," "Rental Specialist 2," "Program Manager"--those have no meaning to me as the customer of city services!) makes it frustrating to know whom to contact. Why not just make a directory that tells what important topics are in people's individual responsibilities and areas of expertise?

Case Date:

10/25/2023

Parking meters in main square

Case Date:

2/24/2022

I just tried twice to submit a water/sewer concern and I’m not sure it went through. Should I see a confirmation screen or receive a confirmation email? Thanks.

Case Date:

7/31/2024

Man living in shelter at Winslow Woods Trail and Community Garden area.

Case Date:

6/18/2024

Reports hang up/ don’t submit if you include a photo. They used to be an option to select the photo size, but that is no longer available. Might have something to do with photo size…

Case Date:

7/22/2022

The maps linked to the neighborhood parking permit applications have illegible street names. This is true with the overall map, as well as the first letter size map I tried (for my district.) overall map link is here: https://bloomington.in.gov/gisdata/mapgallery/Parking/ResidentialNeigbhrohoodPermitZones/parkingpermitmap_zone1.pdf

Case Date:

7/26/2024

When I try to click on a permit I previously applied for in the Civic access portal, I receive an error message. This prevents me from checking on the status of the permit. I also received this error message two weeks ago when I tried to check on another permit.

Case Date:

8/30/2024

I am unable to find recorded Zoom meetings online anywhere. Is there a collection of them available to the public?