Water Utility Billing Problems
419 W Hoosier Ct Ave
- Case Date:
- 2/2/2025
We've been charged an exorbitant amount in the water bill for December. The house was empty with no tenant for more than half the month with all the water supply turned off. It is impossible that the meter reading has come to such a high number! Even if the house was in use for the entire month still the consumption has never cost over 70-90 dollars. Please check into the readings and the bill as this is an atrocious for us students to pay!
Water Utility Billing Problems
317 E Wylie ST
- Case Date:
- 1/14/2025
We have a very large past-due balance on our bill that doesn't make sense to me. We have paid the bill on time every single time since we moved in august 2023. In November there was a leak and we got a statement credit to cover that cost which reduced the bill to zero for that month. but Since then, there has been a large past due balance that I don't really understand. Whatever information you can provide me would be great thank you
Water Utility Billing Problems
512 E 15th ST
- Case Date:
- 12/30/2024
I am still listed as the account responsible for the water bill on this address I have not lived here since last year.
Water Utility Billing Problems
512 N College AVE
- Case Date:
- 12/30/2024
I am still listed as the account responsible for the water bill on this address I have not lived here since last year.
Water Utility Billing Problems
- Case Date:
- 12/18/2024
I received an email claiming to be from the City Utilities asking for personal information to update the customer database. Is this real or a scam? Why can't you take the information you already have on record and transfer it to a new database? Also, if it's real, I highly suggest you put something about this on the current billing website for people to see. This just looks very illegitimate. The sender is from some everbridge.net address that I don't recognize. Screenshot attached. Thanks.
Water Utility Billing Problems
4177 N Stone Mill RD
- Case Date:
- 12/12/2024
Hello,
My bill was paid but my water is still not working?
Water Utility Billing Problems
4743 E Donington Drive
- Case Date:
- 11/13/2024
A leaking water valve related to lawn irrigation system was discovered during inspection of the system. Apparently was leaking for several summer months. It had a slow leak when system was idling but had a significant leak when irrigation was occurring. I am requesting a bill adjustment for at least September and October water and sewer service, though the problem likely started in July. You have my email and phone number if you need additional information.
Water Utility Billing Problems
1211 S Weimer RD
- Case Date:
- 11/2/2024
I currently have aqua pay but I’m not sure how to stop it. I haven’t lived at this address I’m in over a month. Please help.
Water Utility Billing Problems
3276 S Walnut Springs DR
- Case Date:
- 10/12/2024
I received a bill for the month of September, but I have not lived in this apartment since August
Water Utility Billing Problems
317 E Wylie ST
- Case Date:
- 10/8/2024
My water bill is charging us for over 33k gallons of water used last month which did not happen. We had maintenance check for leaks and they saw nothing so we believe there is an issue with the meter