My water bill is charging us for over 33k gallons of water used last month which did not happen. We had maintenance check for leaks and they saw nothing so we believe there is an issue with the meter
We have a very large past-due balance on our bill that doesn't make sense to me. We have paid the bill on time every single time since we moved in august 2023. In November there was a leak and we got a statement credit to cover that cost which reduced the bill to zero for that month. but Since then, there has been a large past due balance that I don't really understand. Whatever information you can provide me would be great thank you
Extremely high bill for water not used, no one is contacting me back about it
I am trying to start service at this address and stop service at 613 s park square drive bloomington in 47403. But the website doesn't recognize 215 n johnson ave lot 225a bloomington in 47404.
I currently have aqua pay but I’m not sure how to stop it. I haven’t lived at this address I’m in over a month. Please help.
My water bill for this month is showing twice our normal consumption rate, which I believe is incorrect. We have not changed our usage habits, let alone doubled them.
Extremely high bill for water not used, no one is contacting me back about it
I received an email claiming to be from the City Utilities asking for personal information to update the customer database. Is this real or a scam? Why can't you take the information you already have on record and transfer it to a new database? Also, if it's real, I highly suggest you put something about this on the current billing website for people to see. This just looks very illegitimate. The sender is from some everbridge.net address that I don't recognize. Screenshot attached. Thanks.