closed #167728
Water Utility Problems
1601 S Ira ST
- Case Date:
- 3/7/2019
We have paid our water fee,but our house still do not have water
We have paid our water fee,but our house still do not have water
I think my water meter is switched with my neighbors. Both water meters are in the same hole. After verifying that neither water meter was reading water usage, I turned on a faucet in my house. The water meter that was moving when I had my water running was not the meter listed on my bill.
Correction of Case #168391: that loose water meter is on Fess just north of SECOND St. NOT 4th St.
Leak at water meter in front yard
At my home address : 4777 E. Lampkins Ridge Rd the manhole cover on the underground water meter is cracked leaving a hole in the ground.
Manhole cover not secured
On S. Fess on the west side of the street, between 2nd and Hunter, between the sidewalk and the curb, you fill find the scene as shown in the attached photo. It appears a water meter lid is missing and there are some pieces that look askew. This is a large, deep hole that could seriously injure someone who steps into it.
The lid to our water meter is not bolted down. while mowing last week, i stepped on the lid while turning the mower around and nearly fell in because it's not attached and was laying on top of the canister crooked. it appears to be very rusty. Please have someone check into this. I don't want the lid just sitting there unbolted. it's dangerous when someone steps on it the way it currently is.
My water meter shows that I may have a leak. I would like someone to come and see if it is between my house and the meter or the meter and the road.
To whom it may concern, I received a water bill that stated that my house used 15 units of water, when we average around 4 units. I called to discuss this bill and had an extremely poor experience. I was connected to a customer service representative, Laurie, who treated me very unprofessionally. As I was explaining my situation, Laurie devalued my statements, spoke over me, laughed at me, and negated everything that I said. To say that I am disappointed with the quality of service is an understatement. I have always had a positive experience with the City of Bloomington, however, this was an anomaly. I hope that the proper actions will be taken. Thank you.