Case Date:

3/17/2025

All of the sudden this afternoon, I have very low water pressure. I’ve checked for weeks around the house and in the basement and haven’t found any.

Case Date:

3/10/2025

Today, March 10, 2025, I noticed that the water pressure is low. It's about half as strong as normal.

Case Date:

3/9/2025

Our tap water is coming out of our sink with considerably less pressure than normal, and is an opaque white color. The water clears up in a few minutes and there is no lasting sediment, but it's happening with cold and hot water which is not normal for our house. We've recently had a snow plow get stuck on the fire hydrant outside of our home - not sure if that would be connected at all to this problem as the hydrant doesn't appear damaged. Thanks for looking into it!

Case Date:

2/28/2025

Cold water from tap faucet coming out brown/yellow. Glass on left from tap, glass on right from fridge (filtered).

Case Date:

2/28/2025

Now there's a convenience fee or surcharge to pay the water bill via credit card. Thanks a lot--that's great, another way the City finds a way to dump on its residents.

Case Date:

2/25/2025

Water shut off all of a sudden. No leaks that I'm aware of on the inside. Was working about an hour and a half ago

Case Date:

2/21/2025

Water pouring out of the water cover on the front lawn. Going down the sewer

Case Date:

2/21/2025

Water flowing down street, looks like water main break

Case Date:

2/8/2025

FIre hydrant dripping at stated address. SE corner of Clark and 7th. FYI

Case Date:

2/6/2025

I live in Brandywine Ct in Bloomington and have had a disgusting smell in my water for the last 4-5 days. It smells like dirt and it tastes like dirt. From what I have read, this is because of algae blooms in Lake Monroe. Except all information says it happens every summer and fall. It's February and freezing cold. Why is this happening now? Any ide how long this will last? I just paid a fortune for dispensers and Brita Elite filters one week before this started. The Elite filters do nothing to remove the smell or taste. Just the thought of why the lake smells so bad is nauseating. This day and age, there has to be something available to eliminate the disgusting smell and taste. We can't drink bottled water because of pfas and pfos. So what are we left with? Expensive water bottled in glass. Who can afford that on an ongoing basis? Honestly, you cannot expect people to drink that disgusting water.