Case Date:

8/29/2024

I live at 3230 S Abby Lane. One one side of my house is a water drain from the culdesac. It has had so much sand and debris is no longer drains down the hill as it should. It overflows and washes out my stairs I have to the trail. I have cleaned it numerous times but I get poison ivy and seen several snakes. Neither are my cup of tea. I think it should be dug out better and a solution found for it to flow down the hill and not over my steps. On the other side of my house there are several trees down on the city property. Trees were removed and just pushed over. Due to the fact I am at the bottom of the hill all of the leaves and sticks run down and clog at the bottom. The water backs up and is washing out my yard. I have more and more holes in my yard where it is washing from underneath and there are more logs exposed that much have been buried under my yard that I now have to mow around. The water and mud flow over the trail and it leaves a terrible mess. I go shovel it off and try to keep the trail clean. Several people have asked if I work for the city because I am always down there trying to clean it up. I am getting old and tired. I would love for the city to push all of the mess to another area so the water will actually drain to the drain hole in the field across the trail as it was meant to do. There has to be a better solution. I am upset I would so hard on my house and both sides are getting washed away.

Case Date:

8/24/2024

We walked by and saw clear water bubbling up from a hole in the ground near the sidewalk on the south side of the street. Seems like something is broken? Possible water main break?

Case Date:

8/18/2024

A neighbor told me about the water problem, which I had known nothing about. I contacted others they too had no idea. Why is this health threat not announced publicly, to all involved? I am very concerned that others are risking their health unknowingly.

Case Date:

8/15/2024

There is significant sediment tracking along N Arlington Rd down to the 17th Street roundabout. It appears it may be coming from the new jobsite, but the roadway is a complete mess. Please let the Planning and Transportation know about the sediment concern and if possible a street sweeper probably needs to get this cleaned up. Thank you!

Case Date:

8/14/2024

Hello! Trying to narrow down a potential issue. Water has a skunk like smell too it this morning. I noticed it and then my wife noticed it in a separate bathroom. Are there additional reported issues in our area?

Case Date:

8/13/2024

Our water is off this morning. Not sure how widespread the outage is or when it will be resolved.

Case Date:

8/6/2024

On July 30 I took a video of a Man spraying 2 feet above the creek on college mall road. I called utility that week to make a report and the environmental spill extension a Man I forget his name never returned my call. I find it unacceptable when city employees paid by tax dollars don’t even return phone calls

Case Date:

7/11/2024

After this last boiled water advisory I am having the same problem as I did after the first one that happened a couple of months ago--still after a couple of weeks my water has a brown particulate in it that coats my toilet bowl and clogs my Brita filters. Please help!

Case Date:

7/6/2024

Dirt eroding out to sidewalk and road by Blackwell project house on 17th st past cleaners

Case Date:

7/3/2024

Water pressure at all the spouts abnormally low. Started 7/2/2024