Case Date:

8/21/2025

Brown water from faucet. Cleared up but wonder if there is a boil water advisory

Case Date:

8/12/2025

One of our Adopt a Stream volunteers did some water testing in the Matlock Heights neighborhood creek. She was prompted to do so because the creek had a sewage and detergent smell to it. The two sites she tested were marked on the map and her results were: Site 1 results pH: 8 Nitrate: 2 Nitrite: 0 Oxygen: 5 Site 2 results pH: 9 Nitrate: 3 Nitrite: 1 Oxygen: 5

Case Date:

8/2/2025

My cold water was brown this morning at 5am. I couldn't find a boil order.

Case Date:

7/29/2025

Fire hydrant needs to be painted.

Case Date:

7/24/2025

Our water is brown! Toilets stained - love having to wash my clothes in it. Keep on raising our rates. That's all. Don't bother answering me with the usual excuses about high water in Monroe.

Case Date:

7/21/2025

water has turned light brown in my house.

Case Date:

7/13/2025

Old blue pickup truck leaking hazardous substances all over parking lot which may be a violation of City Ordinance 06-10.

Case Date:

7/8/2025

I turned on the tap water in my kitchen Sunday 7/6/25 and the water that came out was brown-the color of iced tea. I dumped the glass and refilled. The water then appeared clear and I haven’t noticed other problems but reporting so you have a record.

Case Date:

7/8/2025

the water coming out of the tap line is clear but has a yellow tint to it since Sunday July 5, 2025

Case Date:

7/8/2025

Tap water is consistently turning a yellow/green color after adding chlorine or bleach to it. It turns opaque and cloudy. This has never happened before. I've been calling the utilities line daily and they keep insisting the water chemistry has not changed, despite getting multiple reports of this occurring across the city.