- Case Date:
- 2/10/2025
In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.
- Case Date:
- 3/5/2025
For the last several weeks this hold in the ground has been open, with an abandoned shovel and hazard tape surrounding it. I don't think this is the responsibility of the homeowner, because this was left this way by the work crew that was installing fiber optic cable. It is on the block just south of the intersection with Atwater.
- Case Date:
- 3/10/2025
Spectrum dug a large hole in the yard that hasn't been filled. Afraid that someone will fall in the hole. Tried to contact Spectrum with no response.
- Case Date:
- 3/13/2025
Made a left onto Lincoln from 4th toward Kirkwood 3-13-25 , probably about 12:15. Yellow paint spill from 4th to Kirkwood. Didn’t think a Lot about it. Thought it was dried. Looked like paint for lining the roads. Stopped at the grocery. Raised yellow paint on my tires, wheel wells and some on the bottom of the car.
- Case Date:
- 3/24/2025
Who is responsible for maintaining (or removing) vandalized Ameritech utility boxes? This is one example, but they litter the landscape all over the city.
- Case Date:
- 4/17/2025
Difficult to exit 1405 South Rogers Street parking lot onto S Rogers due to line of site obstruction (bush) on the property 1409 S Rogers Street. Consider requiring trimming bush back to clear line-of-site for exiting parking lot of 1405 S Rogers Street. It is difficult to visualize traffic travelling northbound due to bush/obstructed view. Thank you.
Other
1630 E Maplecrest DR
- Case Date:
- 5/23/2025
Overgrown bush at end of driveway blocks view of driver to east bound traffic.
Other
734 E Olde Mill CIR
- Case Date:
- 6/8/2025
I believe the city's fiber company (Gigabit Now) has a covered hole near the fire hydrant at the end of our driveway. The green cover to this hole sits probably higher than some people think and the person that mows most of the lawns in our neighborhood must have ran over it and it broke into several pieces. It appeared to be low enough for that not to happen but it must have been higher than he thought. Now there is a decent sized hole with no cover as the other cover is irreparable. If it can be replaced for safety reasons we will be sure to let the lawn guy know to watch out for it. Thank you for your attention in this matter!
- Case Date:
- 11/1/2024
Please reference closed uReport ticket 198993. The issue hasn't been resolved. The drain is still packed with mud and the trash has been moved off the drain a few inches away.
Other
Smith road and Morningside Dr, S/W corner
- Case Date:
- 7/9/2025
Sidewalk has not been properly backfilled, creating a fall hazard at edge of sidewalk, there are multiple instances of this same condition along this new construction area.