Case Date:

2/13/2025

My wife and I live nearby and pass by this area on our walk to Bryan park. For well over a year, I have noticed this section of the sidewalk between 609 S Fess and 605 S Fess is consistently wet, even when there has been no rain/snow. When the temps fall and stay below freezing, ice accumulates on this area of the sidewalk, as it is doing right now. I am convinced that there is either a natural spring, or a sump pump inside either 605 or 609 S Fess that is connected to a storm water run off drain that expels on the sidewalk. The water is issuing from three slit holes at the bottom of the brick wall outside of 609 S Fess, where that brick wall terminates and meets the limestone wall for 605 S Fess. 609 S Fess is managed by Sarge Rentals. 605 S Fess is managed by Wininger Real Estate.

Case Date:

2/10/2025

In October, when fiber optic line was being laid in our neighborhood, the installers inadvertently ran it through our sewer line. A few days later, the breached line backed sewage into our house. We hired plumbers to snake and inspect the line and we were able to see the blockage was caused by the fiber optic line. The fiber optic installers created a patch around our sewer line, but we were stuck with a $700+ plumbing bill. We feel that the fiber optic line installers should reimburse us for the plumbing bill, but can’t connect with anyone. A guy named Mike Nally, who seemed to be a supervisor, took our info and pics of the problem and promised to pass them on, but we’ve never heard from anyone. Can you connect us to someone who can arrange for us to be reimbursed? I have tried to attach a photo of the bill as well as of the camera shots of the blocked sewer line.

Case Date:

2/10/2025

Center point gas repair patch needs looked at. 3 of them

Case Date:

2/4/2025

Should this be corrected to avoid falls or other problems?

Case Date:

2/3/2025

Hello , During the month of December 2024, there was utility work done on my property while I was away for the winter break. When I returned, there was 1.5 feet of snow; however, since it has melted, I have seen the damage that was done to my front yard - see the attached photos. There are two holes in my lawn (photo on right) and the crew stained my limestone walkway (photo on left). Can you please send the utility company to repair these damages as soon as possible? Thank you. Sincerely, Elida C. Behar February 3, 2025

Case Date:

2/1/2025

There is a hole in the street left from utility work. It had been filled but has sunk. There is now a deep hole, about 8inches deep. There is no sidewalk on this part of Palmer. Someone could step in that hole, especially at night, and break a bone. It is on Palmer just south of Grimes, east side of the street.

Case Date:

1/29/2025

Traffic was backing up on Countryside lane due to Summit Elementary School. MCCSC staff, without a stop sign or proper PPE, stepped into the road and told me I needed to wait in line or turn around. I explained that I wasn’t here to wait in the parent line; I was just traveling toward Adam's Street. She then stood in front of my car and forced me to turn around. This doesn't seem legal and should be addressed.

Case Date:

1/29/2025

I am the maintenance manager for the The Quarters here at 1521 Isaac Dr. When you are on the property, specifically on Westplex Ave, starting at west 3rd street and spanning all the way to W Milieu Dr, there is an abandoned construction project in the easement that has open holes in the earth that are dangerous to the public and is at this point damage to the grounds and has been an eyesore to the property for months. My concern is primarily safety, as anybody that inadvertently steps into these openings will no doubt suffer injury, but also the ongoing, unfinished work that some contractor was permitted to start and as of yet not returned to complete.

Case Date:

1/13/2025

The crews that installed the digital fiber in front of my house cut down some small trees, but didn't haul away the branches. The chipper truck came through and picked up tree debris from other yards, but not from mine. Can it still be picked up?

Case Date:

1/3/2025

Workers cut a hole in the blacktop and the fix isn't holding.