Case Date:

2/18/2021

Hi, I work in a commercial building at 800 S College. Our building was recently sold to Storage Express and they have proven to be negligent in terms of snow removal. They have failed to clear our whole lot these past two weeks (leaving not enough cleared spaces for our business needs) and I have now had to twice dig out our one handicapped parking space by hand. We have addressed this with them in person and they were not responsive to our concerns. We are responsible for clearing our immediate walkway, but they are responsible for lot clearing and maintenance as per our lease. Our building is almost entirely service professions (massage, salon, barbers), and we have many older clients and folks with mobility issues and it is becoming a safety hazard. I am aware HAND handles residential citations, but am unaware of the proper channel (if any) for commercial properties. Would gladly accept any assistance. Thanks so much!

Case Date:

3/21/2024

Both sides of the sidewalk on 17th street are being blocked off for fiber internet installation causing wheelchairs to have to walk in the road. A violation of the ADA and a safety risk for city residents in general.

Case Date:

4/2/2024

Kilroys blocking sidewalk. Maybe 20” clear. This has happened multiple times before. Fine them. Let me know what happens. 4/4/24 : Added a dividing line to the sidewalk and notifed KOK staff. Nothing should cross over the line. Line will be managed by COB.

Case Date:

4/13/2024

Pedestrian bridge across the bypass has deteriorated on both sides making it inaccessible for people in Wheels Chairs & Other adaptive equipment. Needs repaired asap for ADA compliance

Case Date:

4/24/2024

Large stones have fallen off adjacent wall and are blocking sidewalk. Thank you. There is no contact person, address, or even photo. Not sure what to do with this one but to close it???

Case Date:

4/24/2024

On the north side of West Second Street, just west of the B Line, large stones have fallen off an adjacent wall and are blocking the sidewalk.

Case Date:

4/30/2024

catalent refuses to make their parking lot safe for employees walking to and from their cars, especially those with mobility issues. There are no sidewalks, and because they do not provide enough parking for all employees during the day, people are driving around and around, looking for empty spaces instead of looking out for pedestrians. the more they have to drive, the more frustrated they get so the faster they go and less they pay attention.

Case Date:

5/19/2024

Hello what Pride activities does the City have planned for June? Is there a webpage? Thanks!

Case Date:

7/29/2018

B-Town Diner at 211 N. College allows it's employees and guests to freely use electronic smoking devices in it's establishment, despite the health inspector specifically instructing the owner and management that this was not allowed. Employees have also allowed and encouraged a minor employee (under the age of eighteen) to engage in this practice. There have been complaints to the owner and management but these have been ignored or flatly dismissed. These devices are in frequent use by wait staff as well as kitchen staff.

Case Date:

8/20/2018

My friend, who uses a wheelchair for mobility, and I went to the Office Lounge on Saturday night. While the building is accessible the bathrooms are not. The door was not wide enough for him to enter and he has a small manual chair. A larger motorized wheelchair would not fit either. The manager apologized and offered to clear the women's bathroom, but he had already looked at the door and determined it was not wide enough either. Besides that, I don't think offering another genders bathroom would count as accessibility? I know the OL has been around a long time and I assume there is some grandfathering of pre-accessibility guidelines, but at some point don't they have to come "up to code"? Is that only if they do renovations? How long can they remain un-accessible? I hope there is someone who can address this issue because we would like to be able to visit the OL again, but will not if he can't use the restroom while there. Thank you for your help!